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About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year...

  About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...

Duties and Responsibilities: Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value resolutions, and ensure timely resolution according to business impact.Stakeholder Collaboration Cross-Functional Leadership: Facilitate...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering -...

OverviewThe Real Estate Consultancy service line is looking to recruit an enthusiastic and hardworking analyst to join the team in Egypt. The service line provides strategic advisory services to the residential, hospitality, office, healthcare, education, retail and industrial real estate markets. The team primarily advises government and semi-government...

The CRM Analyst is responsible for managing, analyzing, and optimizing customer relationship management (CRM) systems to support the commercial organization. This role ensures high data quality, delivers actionable insights, and drives effective utilization of CRM tools by sales, marketing, and medical teams. The CRM Analyst partners closely with Sales...

We are looking for an experienced Product Analyst with strong business analysis and Agile skills who can translate business requirements into features and user stories, manage product backlogs, and collaborate with product, design, development, and testing teams. The ideal candidate should have experience with financial planning products, preferably...

● Monitors contacts to observe adherence to quality requirements and ExtraTik policies and procedures● Commit to the monitoring target● Enhances the coaching process by using the recommended standards by sharingthe feedback based on monitoring● Executes number of observations and feedback required per agent according toExtraTik standards● Provides...

Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and...

Threat Intelligence Analyst (AI Training) About The Role Your threat intelligence skills are in demand — not just in the SOC, but on the frontier of AI development. At Alignerr, we partner with the world's leading AI research labs to build and train cutting-edge AI models. We're looking for experienced threat intelligence analysts to help shape how AI...

Role Overview The Business Analyst is responsible for gathering, analyzing, and documenting business and functional requirements, ensuring alignment between business objectives and technical solutions. The role involves close collaboration with business stakeholders, product owners, and development teams to translate needs into actionable specifications, use...

DescriptionDubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...

Overview While this role is not open at this time, we are actively identifying and engaging with high-quality candidates in anticipation of future openings. This posting allows us to get to know potential talent, understand the market, and move quickly when timing aligns. Candidates who apply may be contacted for an exploratory conversation or...

OverviewKnight Frank is a leading practitioner in global commercial real estate markets and are currently looking to recruit an enthusiastic and hard-working Senior Analyst within Hospitality Strategic Consulting, who will actively involve in project execution and management, ensuring timely and efficient delivery. The role involves conducting in-depth...

DescriptionWe are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.Responsibilities Define configuration specifications and business...

🚀 About SAQAYA SAQAYA is a fast-growing, global tech company with operations in the UK, Spain, and Egypt. We specialize in connecting top-tier engineering talent with world-class UK clients, delivering state-of-the-art solutions in the shipping and data analytics industry. We're building an AI-native product engineering business focused on strong...

Senior Data Analyst Purpose of the Job The Senior Data Analyst plays a critical role in leading advanced data analysis initiatives that uncover meaningful patterns and trends, supporting data-informed decision-making across the organization. This role involves independently sourcing, transforming, and interpreting diverse datasets and translating findings...

About VCloud Interactive LLC. VCloud Interactive is a global provider of AI-driven contact-center (CCaaS/UCaaS) and omnichannel customer-experience solutions used by Fortune-100 enterprises in healthcare, pharmaceuticals, recruiting and more. Our VOCCSTM platform and VCloud Intelligence TM analytics power millions of voice, chat and social interactions every...

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks...

About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality Assurance...