helpdesk

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Areas of Responsibility:Ability to act as single point of...

Act as first level support for incidents and service requests received.Acts as the key contact for on-site and remote users for terminal and production problems and inquiries.Act as further escalation point for any urgent or long pending incidents and service requests assigned to other teams.Track the life cycle of users incidents and service requests and...

Manara School’s Mission Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world. About Manara School Manara School started its first year of operation in the Fall of 2023, with its...

**Manara School’s Mission** Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world. **About Manara School** Manara School started its first year of operation in the Fall of 2023,...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Areas of Responsibility:Ability to act as single point of...

DescriptionHe should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle methodology, company procedures, and leading...

**Company Description** Swafoo is a full-service, data-driven digital marketing, lead generation agency and IT consulting firm that helps brands build awareness and increase revenue. The team specializes in using the latest digital marketing strategies and IT solutions to support product launches, brand perception shifts, and ongoing technology needs. Swafoo...

**Why join us** **- The Opportunity**: **What you’ll do**: - Respond promptly to time sensitive and often high value queries, and escalations from both other departments and direct from clients. - Provide excellent client management support, improve client engagement and resolve the majority of client enquiries at the first point of contact. - Responding...

**Key Accountabilities:** - Work as first level support - Knowledge of ERP / HIS - Knowledge of switching, infrastructure systems - Strong knowledge of supporting techniques for users IT tools - Strong troubleshooting experience in windows, office, networking, printers, etc. - Logging all issues on service desk - Knowledge of ITSM guidelines - Knowledge of...

Job Responsibilities: Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware, software, and network issues.Document and track all support interactions in the...

**About Kodland**: Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills. Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities. We are...

1.Provide technical support to customers via live chat, email, and phone. 2.Troubleshoot hardware/software issues on gaming PCs, laptops, and peripherals (e.g., graphics cards,motherboards, monitors, network devices).3.Offer pre-sales consultation: advise clients on component compatibility and optimal custom PC builds.4.Use remote-assistance tools (e.g.,...

We're looking for a **Customer Support Specialist (f/m/d)** to join our fully remote team. You'll be the first point of contact for our customers — German-speaking property management companies using our software. If you're tech-savvy, empathetic, and get satisfaction from actually solving problems rather than just forwarding tickets, this role is for...

IT Internship / Summer Program R4 Giza, Egypt (EG) The IT Intern will provide support to the IT department by assisting with a variety of tasks, including: Helpdesk support: Answering user questions, troubleshooting problems, and resolving issues. Software development: Assisting with the...

Company Description TEXVIA is an international industrial technology and engineering company delivering Smart Manufacturing, industrial automation, MES, Advanced Planning and Scheduling, industrial data, IT/OT integration, engineering outsourcing, and digital transformation solutions. TEXVIA supports manufacturing organisations across Europe, the Middle...

If you enjoy coordinating daily operations, supporting learners, and ensuring an outstanding customer experience, we'd love to hear from you. Key Responsibilities Coordinate daily operations for training programs. Follow up with learners before, during, and after courses. Organize Zoom & GoToMeeting sessions. Support instructors and internal...

🚨 We’re Hiring | IT Help Desk Support Ajwa For Food is looking for an IT Help Desk Support professional to join our team on a full-time basis. 💻 About the Role You’ll provide day-to-day IT support to our employees, helping resolve technical issues, maintain equipment, and keep our systems running smoothly so the team can work without unnecessary...

**Location**: Egypt (Remote) **About the Role**: If you have worked as a Technical Support Specialist supporting CRM platforms such as **Meta Business Suite, Yaster, or any other CRM system**, we'd love to hear from you. **Key Responsibilities**: - Provide technical support to users across CRM platforms. - Troubleshoot and resolve technical issues related...

Company DescriptionSutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and...

 Job Description: We are hiring an IT Helpdesk Specialist to provide first-line technical support and ensure smooth daily IT operations. You will troubleshoot hardware and software issues, support users, and maintain system reliability across the organization. The role directly impacts productivity, system uptime, and employee...