helpdesk

Location: Multiple Locations Terms: Full-Time, On-SiteSummary: Help Desk Support personnel serve as the first point of contact for IT-related issues within each company. They assist end-users with troubleshooting hardware, software, and network problems.Key Responsibilities:Respond to user requests and incidents via ticketing systems, phone, or in...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Areas of Responsibility:Ability to act as single point of...

• Provide first-level technical support to staff (hardware, software, printers, and network issues). • Log, follow up, and resolve support tickets in a timely manner. • Assist in maintaining user accounts and access permissions. • Perform basic troubleshooting of Windows systems and MS Office . • Support inventory tracking of IT equipment and...

Act as first level support for incidents and service requests received.Acts as the key contact for on-site and remote users for terminal and production problems and inquiries.Act as further escalation point for any urgent or long pending incidents and service requests assigned to other teams.Track the life cycle of users incidents and service requests and...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

About Blnk blnk is a fintech company with a mission of enabling inclusion through point-of-sale financing. Less than 4% of Egyptians have access to credit cards and can only afford to purchase products/services with cash that they have saved or are forced to borrow from hard money lenders at high interest rates. We’re changing this by enabling all...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Areas of Responsibility:Ability to act as single point of...

Job Responsibilities: Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware, software, and network issues.Document and track all support interactions in the...

1.Provide technical support to customers via live chat, email, and phone. 2.Troubleshoot hardware/software issues on gaming PCs, laptops, and peripherals (e.g., graphics cards,motherboards, monitors, network devices).3.Offer pre-sales consultation: advise clients on component compatibility and optimal custom PC builds.4.Use remote-assistance tools (e.g.,...

We are looking for an experienced IT Manager to lead and oversee our IT operations, infrastructure, systems, cybersecurity, and IT support functions. The ideal candidate will have a strong technical background combined with proven leadership and the ability to manage IT operations while supporting business needs and technology projects. Key...

DescriptionLinah Group is seeking a Head of Technology to define and drive the company's technology strategy, lead digital transformation across all business sectors under the Group while enabling each business unit to innovate within its own market and manage a cross-functional IT organization spanning helpdesk support, software development, and enterprise...

Job Title: IT Manager Infrastructure, Network & Servers Job Summary: The IT Manager is responsible for the strategic planning, implementation, and maintenance of ITSs core IT infrastructure, including network operations, on-premises and cloud servers, cybersecurity, and disaster recovery systems. This role ensures high availability, security, and...

DescriptionReporting directly to the Region Account Manager, the Technical Support Engineer is the high-mobility, frontline technical expert of the Centralized Technical HUB. This position executes precision field audits, routine standard recommendation visits, emergency pest scouting, and technical worker training across all designated owned, managed, and...

DescriptionAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and...

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages, delivering inbound, outbound, back office, helpdesk, social media analysis, and infrastructure management services,...

DescriptionThe Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...

Pinerium is seeking a proactive and technically skilled Technical Support Specialist to provide technical assistance, troubleshoot system issues, and support daily operational technology needs across the organization. This role is responsible for diagnosing technical problems, supporting users, resolving hardware and software issues, managing support...

About the role Thndr is scaling Facilities Management from a reactive support function into a structured, professional operation. As a Facilities Coordinator, you’ll be the execution arm of the FM team - owning the day-to-day operations that keep our offices running smoothly. You’ll be the go-to person for maintenance requests, vendor follow-ups,...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...