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Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled, multichannel stations. The company supports government and commercial clients in 10 languages and maintains sites in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia. Xceed delivers a wide range of...

Role Objectives: The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and...

Senior IT Specialist Job Purpose We are looking for an experienced Senior IT Specialist to provide reliable day-to-day IT support and ensure the smooth operation of the organization’s IT infrastructure, end-user devices, systems, and IT assets. The ideal candidate should have strong hands-on experience with Active Directory, ACCM, remote technical support,...

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether...

Who We Are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a...

Sr. Associate - F&A - APReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Sr. Associate - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

We are looking for a German-speaking IT Service Desk Analyst to provide technical support to German-speaking users, troubleshoot IT issues, and ensure timely resolution of incidents and service requests. Key Responsibilities • Provide first-level IT support via phone, email, and ticketing systems. • Troubleshoot Windows, software, hardware, and...

Company DescriptionAbout Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

About ExeQut ExeQut is an IT consulting, cybersecurity, and digital transformation firm headquartered in Lanham, MD, with delivery operations across the US and the MENA region. Since 2014, we have delivered 165+ projects across federal and public sector, healthcare, financial services, and enterprise clients. Our practice areas include AI and Machine...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

DescriptionImprove and upgrade IT environment for the user for more efficient performance.Troubleshoot and provide first support for network problems.Configure and install network printers and troubleshoot their problems.Install new software and upgrade PC hardware when needed.Troubleshoot and handle hardware, software and PC's problems.Know the problem that...

All Positions Operations Cairo, Egypt Full-timeOpenNew Customer Service Officer Customer Service Officer Cairo, Egypt • Full-time Apply for This Role About The Role The Customer Service Officer is the operational link between customers, sales, and technical support. You will keep every request correctly classified, assigned, communicated, and...

All Positions Engineering Cairo, Egypt Full-timeOpenNew Technical Support Engineer Technical Support Engineer Cairo, Egypt • Full-time Apply for This Role About The Role The Technical Support Engineer owns assigned incidents from diagnosis through verified resolution across CashPrime’s cash counting, sorting, deposit, recycling, self-service,...

Location: Multiple Locations Terms: Full-Time, On-SiteSummary: Help Desk Support personnel serve as the first point of contact for IT-related issues within each company. They assist end-users with troubleshooting hardware, software, and network problems.Key Responsibilities:Respond to user requests and incidents via ticketing systems, phone, or in...

Act as first level support for incidents and service requests received.Acts as the key contact for on-site and remote users for terminal and production problems and inquiries.Act as further escalation point for any urgent or long pending incidents and service requests assigned to other teams.Track the life cycle of users incidents and service requests and...

We are looking for an experienced IT Manager to lead and oversee our IT operations, infrastructure, systems, cybersecurity, and IT support functions. The ideal candidate will have a strong technical background combined with proven leadership and the ability to manage IT operations while supporting business needs and technology projects. Key...

DescriptionAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and...