customer services ops reprensentative

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.Key job...

Company Descriptioninstashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.With a dynamic and motivated team fueled by passion...

DescriptionKey Result Areas -All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.Perform sanction checking of relevant parties in documentsHandle Commodity Trade Operations documentsResponsible for authorizing/inputting transactions into the system and prepare/authorize relevant...

DescriptionKey Result Areas - Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation.Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with...

Job descriptionJob Overview The Activation and Sales Ops Manager will be responsible for driving customers onboarding, activation, and operational excellence. This role leads and motivates a high-performing Sales Activation team, sets and monitors KPIs, and ensures the achievement of daily, weekly, and monthly activation targets. Job...

DescriptionInvestigate complaints thoroughly , gather relevant information and analyze Provide timely and accurate responses to customer inquiries and complaints.Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customersTo develop and maintain optimum level of service quality with external and...

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.Key job...

Job DescriptionKraft Heinz is looking for a Customer Logistics Executive to join a high-performing team with direct external exposure, working alongside peers who are always striving to reach the next level. In this role, you will report to the Customer Logistics Manager and gain significant exposure to senior stakeholders.The purpose of this role is to...

Overview:Ecolab is seeking a Supply Chain Manager to lead end-to-end Supply Chain operations across the North & West Africa (NWA) cluster. This highly business-critical role is accountable for the overall supply chain strategy and execution across multiple countries and divisions, including manufacturing operations, contract manufacturing, planning,...

Job objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. Provide tactical leadership to the division in the areas of business development, business analysis and planning, financial and asset management, human resource development, and support a compliance and...

Description Scope: - Translates the demand forecast generated by the Sales department into feasible production plans after aligning with the S& OP coordinator and brewing and packaging managers according to available capacities - Long term capacity planning to determine any potential bottlenecks - Plan, control and manage all packaging and raw materials...

DescriptionAbout invygoFounded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth...

 Job Description: About the Client Our client is a prominent company within the automotive dealership sector, recognized for its customer focus, commercial performance, and commitment to brand excellence. They are seeking a talented professional to lead the marketing function and support continued growth in the Egyptian...

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will develop the 0-24-month IBP forecast by brand and at the stock keeping unit (SKU) level. You will coordinate, challenge and influence building block with input from sales, marketing and other partners. In...

The core part of The HR Associate Partner responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our Fulfillment Center . As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported...

Company DescriptionTalabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

Description JOB SUMMARY   Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department...

DescriptionAbout Us: Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions,...

What youll do Own the full SDLC: scope with product, architect, code, automate CI/CD, and deploy. Front-end: craft modern UIs in Angular (TypeScript). Back-end: build reliable .NET 8 APIs & services. Data layer: design and tune SQL Server/Postgres, Redis, and GraphDBs (e.g., Neo4j). Ops: run workloads on AWS, Azure, and on-prem; containerise with...

Overview People Experience and Operations Assistant Analyst (Talent Management and Learning) will be responsible for administering and activating all talent management and learning processes and programs for Frontline and Staff employees inline with agreed service catalog and SLAs. The role requires strong process orientation and SLA adherence...