customer service agent

You’ll support German-speaking customers by phone, email and chat. The role is on-site at City Stars in Nasr City, Cairo. German Proficiency : B2 - C1 Working hours * Five working days per week, with Sunday and one additional rotational day off. * Shifts are nine hours, including a one-hour break. * Customer service operates Monday to Saturday. Exact...

Teleperformance (TP) is the world’s largest global Leader in Customer Experience (CX) management and Business Process Outsourcing (BPO). Founded in France in 1978, the company has grown into a massive multinational corporation operating in nearly 100 countries and serving billions of customers worldwide.If you have excellent communication skills, a keen...

Company Description ETISALAT BUSINESS CONNECTION provides a wide range of business connectivity and digital solutions to support organizations of different sizes and industries. Services include Business Edge Internet Pro, GSM solutions, plug-and-play connectivity, Office 365 licensing, CCTV camera systems, SMS marketing, and online marketing services. The...

Provided customer support by handling inbound calls, answering questions, resolving customer concerns, and providing accurate information in a professional and friendly manner. Developed strong communication, active listening, problem-solving, and time-management skills while maintaining a positive customer experience and meeting service expectations.

Company Description Concentrix is a Fortune 500 technology and services leader that helps global brands turn AI aspirations into practical, high-performing operations. The company designs, builds, and runs integrated human and AI solutions, using insights from billions of real-world interactions. Concentrix supports more than 2,000 complex organizations...

‏⁦ ⁩📢 WE ARE HIRING | SENIOR CUSTOMER SERVICE / CUSTOMER SERVICE SUPERVISOR We are looking for experienced and motivated professionals to join our team in a senior customer service role. Key Responsibilities: • Supervise and support customer service representatives to ensure excellent service delivery. • Monitor team performance and achieve KPIs...

Job Description💰 Earn up to 300,000 EGP annually, with opportunities to grow your income. 🏥 Get medical insurance worth up to 200,000 EGP annually. 🚌 Transportation is provided. 📚 Enjoy free access to hundreds of professional courses and learning opportunities. 📈 After your first 9 months, you'll have the chance to explore internal career...

Key Responsibilities Deliver new-hire (nesting) and ongoing training for voice, chat, and email customer service agents, covering product knowledge, systems, processes, and soft skills.Run classroom and virtual sessions that build communication, empathy, active listening, de-escalation, and first-contact resolution skills.Assess trainee readiness through...

Company Description OnTheRun is an on-demand gear rental service that removes the need for carrying a gym bag to and from workouts. Members have a gym bag with fresh, clean gear delivered directly to their gym, ready for pickup before each session. After use, they simply drop the bag off, and OnTheRun manages cleaning, replacement, and preparation for the...

Company Description: Atheel CX, part of Atheel Holding founded in 2016, is a leading customer experience provider supporting businesses across 25 industries with scalable, multilingual solutions. With operations across the UAE, KSA, and Egypt and five delivery sites in Egypt, Atheel CX manages over 5 million monthly transactions and serves more than 150...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We...

🚀 Join Teleperformance Egypt! Looking for your next career opportunity? We’re hiring Customer Service Representatives in New Cairo! 📌 Requirements - 🇪🇬 Egyptians Only - 🎓 Graduates & Dropouts - 🗣️ English Level: B2 / C1 - ✅ No experience required for selected accounts 💎 What We Offer - 💰 Attractive Salary + Monthly...

Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center, consistent with service and quality standards | Processes customer orders, bills and accounts, and applications for service, maintenance and termination | Troubleshoots and resolves customer complaints

Medical Customer Service Specialist – Voice Job Summary As a Medical Customer Service Specialist, you will be responsible for assisting members and customers with inquiries related to healthcare services, insurance coverage, benefits, claims, providers, and medical-related processes. You will provide professional and empathetic support while ensuring...

Job Description 💰 Earn up to 290,000 EGP annually, with opportunities to grow your income. 🏥 Get medical insurance worth up to 200,000 EGP annually. 🚌 Transportation is provided. 📚 Enjoy free access to hundreds of professional courses and learning opportunities. 📈 After your first 9 months, you'll have the chance to explore internal...

The Customer Services Manager is responsible for delivering exceptional customer experiences by overseeing order processing, customer relationships, and service delivery. This role supports the company’s commitment to sustainability, operational efficiency, and customer loyalty by ensuring timely order fulfillment and aligning service objectives with the...

This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in customer service, operations, and international support. Fresh graduates and candidates with limited experience are welcome to apply. What You’ll Do • Handle customer queries through voice and non-voice channels • Communicate professionally...

This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in customer service, operations, and international support. The role involves supporting customers through both voice and non-voice channels, resolving queries, providing accurate information, and ensuring a high-quality customer experience. Fresh...

Sutherland is a global player in digital transformation, combining Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics to support enterprises in achieving business success. We work with globally recognized brands, leveraging advanced technologies and business process excellence to drive innovation and scalable transformations. With...

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The company focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. ETISAL International emphasizes...