customer service agent

WE ARE HIRING | B2 ENGLISH SPEAKERS What We Offer: * Net Salary: 15,000 EGP * Bonus Program: 3,000 EGP * Social & Medical Insurance * Free VPN Line * Rotational Shifts * Location: Maadi, Cairo Your Career Growth Opportunities: * Promotion opportunities after 6 months * Opportunity to travel to the UAE after 6 months Requirements: * Graduates only * B2...

Provided customer support by handling inbound calls, answering questions, resolving customer concerns, and providing accurate information in a professional and friendly manner. Developed strong communication, active listening, problem-solving, and time-management skills while maintaining a positive customer experience and meeting service expectations.

Teleperformance (TP) is the world’s largest global Leader in Customer Experience (CX) management and Business Process Outsourcing (BPO). Founded in France in 1978, the company has grown into a massive multinational corporation operating in nearly 100 countries and serving billions of customers worldwide.If you have excellent communication skills, a keen...

🚀 Join Teleperformance Egypt! Looking for your next career opportunity? We’re hiring Customer Service Representatives in New Cairo! 📌 Requirements - 🇪🇬 Egyptians Only - 🎓 Graduates & Dropouts - 🗣️ English Level: B2 / C1 - ✅ No experience required for selected accounts 💎 What We Offer - 💰 Attractive Salary + Monthly...

Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center, consistent with service and quality standards | Processes customer orders, bills and accounts, and applications for service, maintenance and termination | Troubleshoots and resolves customer complaints

Medical Customer Service Specialist – Voice Job Summary As a Medical Customer Service Specialist, you will be responsible for assisting members and customers with inquiries related to healthcare services, insurance coverage, benefits, claims, providers, and medical-related processes. You will provide professional and empathetic support while ensuring...

Role Description This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of...

About Us Ship to Box is a fast-growing software development and high-technology company. We are featured on CNN, Yahoo Finance, Fox TV News, and the New York Times. Our platforms include FinTech (financial technology), e-commerce, shopping, shipping, and traveling. We are looking for Customer Service and Operations Specialists who are fluent in English,...

Job Description 💰 Earn up to 300,000 EGP annually, with opportunities to grow your income. 🏥 Get medical insurance worth up to 200,000 EGP annually. 🚌 Transportation is provided. 📚 Enjoy free access to hundreds of professional courses and learning opportunities. 📈 After your first 9 months, you'll have the chance to explore internal...

Job Description 💰 Earn up to 290,000 EGP annually, with opportunities to grow your income. 🏥 Get medical insurance worth up to 200,000 EGP annually. 🚌 Transportation is provided. 📚 Enjoy free access to hundreds of professional courses and learning opportunities. 📈 After your first 9 months, you'll have the chance to explore internal...

🚀 UDTN is expanding, and we're looking for talented Customer Service Representatives to join us! 📍 Location: Zahraa ElMaadi, Egypt REQUIREMENTS: • English level: C1 • Minimum 6 months of customer service or call center experience • 9 working hours, including a 1-hour break • Rotational shifts and weekends (full-time, office-based) •...

The Customer Services Manager is responsible for delivering exceptional customer experiences by overseeing order processing, customer relationships, and service delivery. This role supports the company’s commitment to sustainability, operational efficiency, and customer loyalty by ensuring timely order fulfillment and aligning service objectives with the...

Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center, consistent with service and quality standards | Processes customer orders, bills and accounts, and applications for service, maintenance and termination | Troubleshoots and resolves customer complaints

General Information Location Cairo Job ID 14095 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements We're looking for an English-speaking Customer Service Representative with a problem-solving mindset to join a community of customer service experts. Apply now and start something brilliant with...

Key Responsibilities Deliver new-hire (nesting) and ongoing training for voice, chat, and email customer service agents, covering product knowledge, systems, processes, and soft skills. Run classroom and virtual sessions that build communication, empathy, active listening, de-escalation, and first-contact resolution skills. Assess trainee readiness...

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The company specializes in delivering high-value, customized outsourcing solutions that address the unique needs of each business and help clients focus on their core operations. ETISAL International combines...

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

Role Profile: Manage a team of contact center supervisors, specialists agents and officers toward the department and organization short/long term goals and objectives by creating and implementing relevant action plans. Build a healthy relationship between the contact center and external/internal customers. The below Key Performance Areas include but are not...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Monitor and evaluate customer service interactions across chat, voice, and video chat platforms to ensure compliance with company standards and industry-specific policies. Conduct regular...

Company Description: Atheel CX, part of Atheel Holding established in 2016, is a customer experience solutions provider supporting businesses across 25 industries. With operations in the UAE, KSA, and Egypt, and multiple delivery sites in Cairo, Atheel CX manages high transaction volumes for global clients while maintaining service continuity. The company...