customer service manager

**Job Title: Customer Service & Collection Manager** **Location:** 5th settlement, 70 street, Cairo, Egypt **Company:** Style Home Developments **Job Summary:** We are looking for an experienced and results-driven **Customer Service & Collection Manager** to lead our customer service and collections functions within our real estate operations. The ideal...

**( Customer Care Manager )** **Responsibilities:** - Lead, mentor, and manage a team of class mentors to deliver exceptional service and meet performance targets - Develop and optimize customer communication scripts, service workflows, and resolution guidelines - Monitor daily and monthly performance metrics and provide continuous coaching and feedback -...

Elevate Your Career with Fathalla & Co. Fathalla & Co, Chartered Accountants, Auditors & Tax Experts, is a leading firm with a long-standing reputation for excellence. As we continue to expand our impact, we are looking for an ambitious and highly skilled professional to join our team in a key leadership capacity. If you are seeking a challenging and...

**Job Summary:** We are seeking an experienced Customer Service Manager to lead and oversee our customer service department, ensuring the highest level of customer satisfaction and operational efficiency. Key Responsibilities: - Manage and supervise the customer service team. - Develop and implement customer service policies and procedures. - Handle...

Customer Service Manager **Industry:** Tourism & Travel **Employment Type:** Full-time **Work Location:** Dokki, Giza **Days Off:** One day off per week **Job Summary** We are seeking an experienced and passionate **Customer Service Manager** to lead our customer service team in delivering exceptional support to travelers and clients. The ideal...

**Role Description** This is a full-time, on-site role for a Customer Service Manager located in Qesm El Doki. The Customer Service Manager will oversee daily customer service operations, manage a team of customer support representatives, and ensure high levels of customer satisfaction. Key responsibilities include addressing customer complaints, analyzing...

Manage and supervise a team of customer service representatives.Develop and implement customer service policies and procedures.Monitor and evaluate customer service performance metrics.Handle escalated customer complaints and resolve issues effectively.Collaborate with other departments to improve overall customer experience.

Company DescriptionFounded in 1989, Flamingo - Travel and Tours has grown into a leading company in the business and leisure travel industry. The company is dedicated to meeting client needs by employing highly qualified professionals with extensive experience. Flamingo Travel prides itself on offering exceptional travel services and tailored solutions. With...

Description Act as a team lead or focal point of contact managing complex portfolios for all Trade & Non-Trade related Corporate queries  Manage and drive specialized teams (Such as Trade advisory, Cash portfolios or Online Banking support etc.) towards the achievement of goals and objectives of the business Support Unit Head to design, implement and...

Description Facilitate with the day-to-day quality checks & governance activities for Corporate CSU / CX  Ensuring proper check & balances in place for all CSU related Risk & operational activities from a control & risk perspective such as RCSA , Quality BCP , Access Management reviews.  Acting as a Governance specialists for timely execution of tasks &...

Customer Service Manager Industry: Tourism & Travel Employment Type: Full-time Work Location: Dokki, Giza Days Off: One day off per week Job Summary We are seeking an experienced and passionate Customer Service Manager to lead our customer service team in delivering exceptional support to travelers and clients. The ideal candidate will have a...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Call Center Manager - REMOTE. In this role, you will be responsible for leading and optimizing call center operations to ensure exceptional customer experiences. Your expertise in call center technologies and methodologies will be crucial as you guide a...

**COMPANY DESCRIPTION** The Customer Service Manager will provide a leading role in organizing and monitoring our Customer Service department to ensure our customers receive the highest levels of service. The Customer Service Manager is responsible for providing strategic leadership to the customer service and call center teams, to deliver exemplary...

**votre rôle**: Langue : Français ( obligatoire ) Nous recherchons un(e) Responsable Service Client (CSM/RSC) dynamique et bilingue (français/anglais) pour assurer la satisfaction de notre clientèle d'entreprise. En tant que point de contact privilégié des clients Entreprises, vous serez responsable de leur satisfaction tout au long de la durée du...

- **Job Title:** Logistic Planning and Customer Service Manager - **Function / Department:** Logistics Planning and Customer Service - **Location:** Head Office - **Reports to:** Logistics Director - **HR contact:** HR Manager **Basic Purpose** The Planning and Customer Service Manager is responsible for overseeing and optimizing the logistics...

**About the role**: **Responsibilities**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

Company DescriptionFetra Integrity Egypt specializes in human capital consultation, project management, and business development, aiming to optimize organizational performance. Offering an array of tailored services, Fetra Integrity Egypt focuses on recruitment, organizational structuring, job analysis, competency modeling, and total reward management. The...

Spanish Speakers Only Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time) JOB SUMMARY As a Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible...

**Spanish Speakers Only** **Location : Sheikh Zayed, Egypt** **Job Type : On-Site (Office Based-Full Time)** **JOB SUMMARY** As a Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You...