customer service manager

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

The Call center role is simply managing customer Complaints and handling any issues that customers face on a daily basis, as well as try to establish a long-term profitable relationships with both existing and prospects.  ​Answer incoming calls from customers and respond to their inquiries in a professional manner. Activate tickets for the customers who...

Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at...

**Company Description** Bank NXT is a leading bank in Egypt, focused on providing modern, customer-centric financial solutions to individuals and businesses. The bank is recognized for its innovative approach to banking services and its commitment to building long-term relationships with clients. Bank NXT offers a wide range of products designed to support...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

About the RoleBENO Group is looking for an experienced and customer-focused Customer Service Agent to join our team in Cairo, Egypt.The successful candidate will be responsible for supporting our Dubai-based operations, handling customer inquiries, delivering exceptional service to international clients, and actively identifying sales opportunities to drive...

Handle customer inquiries through WhatsApp, phone calls, and social media.Respond to customer messages professionally and promptly.Manage customer bookings, appointments, and reservations.Provide accurate information about services, prices, and promotions.Follow up with customers and confirm appointments.Handle customer complaints and resolve issues...

iQor is a global business services company that provides customer support, technical support, and business process outsourcing services. The company works with businesses across different industries to improve customer experiences and manage their customer service operations. iQor combines skilled employees, technology, analytics, and digital solutions to...

The Call center role is simply managing customer Complaints and handling any issues that customers face on a daily basis, as well as try to establish a long-term profitable relationships with both existing and prospects. • Answer incoming calls from customers and respond to their inquiries in a professional manner. • Activate tickets for the customers...

DescriptionAbout Us:Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions,...

DescriptionThe Customer Success Manager is responsible for managing and developing long-term customer relationships across ZainTECH's Managed Services portfolio, ensuring customer satisfaction, service continuity, contract retention, and recurring revenue growth. The role serves as the primary post-sales relationship owner for an assigned portfolio of...

Booking & Customer Service Agent — YIN Wellness House Location: Riyadh, Saudi Arabia Employment: Full-time Salary: SAR 1,500 per month Role Overview We are looking for an organised, professional agent to manage bookings and deliver excellent customer service for our salon and in-home beauty and wellness services. Key Responsibilities • Handle enquiries...

General Information Location Cairo Job ID 14350 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements We're looking for an English-speaking Technical Support Representative with a problem-solving mindset to join a community of technical support experts. Apply now and start something brilliant...

This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in customer service, operations, and international support. Fresh graduates and candidates with limited experience are welcome to apply. What You’ll Do • Handle customer queries through voice and non-voice channels • Communicate professionally...

This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in customer service, operations, and international support. The role involves supporting customers through both voice and non-voice channels, resolving queries, providing accurate information, and ensuring a high-quality customer experience. Fresh...

About this Position Role holds end-to-end accountability for the performance, resilience, and commercial value of SD-WAN, WAN, and carrier services across multiple regions, acting as the primary technical and service counterpart for local IT teams and senior stakeholders. The role owns Day 2 operations under managed services, oversees Day 1 deployment...

DescriptionInvestigate complaints thoroughly , gather relevant information and analyze Provide timely and accurate responses to customer inquiries and complaints.Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customersTo develop and maintain optimum level of service quality with external and...

A Snapshot of Your Day The Service Project Manager is responsible for the execution of service orders for the compression fleet in the assigned country. This position plans, organizes, monitors, drives processes and resources to achieve order and project objectives within scope, time, quality, and budget. The Service Order Manager is also responsible for...

About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

Operational Management: Ensure smooth workflow across the workshop and reception department by managing approved work orders, maintaining quality execution, and ensuring proper documentation of all processes.Customer Service: Develop and maintain strong relationships with customers by providing excellent service that meets their current needs and...