customer experience manager

Connectalents, the leading recruitment and HR solutions company in MENA region, is seeking to hire Customer Experience Senior Manager in New Cairo, 5th Settlement, for Top-Tier Real Estate DeveloperJob Role:Managing the end-to-end customer journey post-sale,Ensuring a seamless experience from contract signing through property handover and after-sales...

About Maersk At Maersk, we have a vision to become the Global Integrator of container logistics, connecting and simplifying our customers’ supply chains. With a strong commitment to operational excellence, innovation, and customer satisfaction, we strive to deliver seamless end-to-end logistics solutions that enable businesses to grow and...

Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development....

Role Overview You’ll own the customer journey after sign-up across all our brands. Your goal is to create an experience that keeps clients engaged, satisfied and loyal — helping them stay longer, renew more often and recommend us to others. You’ll lead the teams responsible for the customer relationship, including: Customer Service, Nutrition, Sales...

Job Summary: Measure and analyze customer experience and satisfaction through customer surveys, satisfaction and loyalty indicators, and Voice of Customer (VoC) analysis; identify customer pain points; and develop and follow up on improvement recommendations with the relevant...

Company Description El Nada Contracting, established in 1992, is a well-established contracting company with over 30 years of experience and more than 200 completed projects. The company is recognized for precise estimating, strong operational discipline, and consistently high-quality project deliverables. El Nada Contracting has built long-term...

Company Description Origin Technology Solutions is a leading Customer Experience and Digital Transformation company helping organizations modernize customer engagement through CRM, Contact Center, Customer Success, AI, Automation, and Omnichannel solutions. We partner with leading technology providers like Zendesk to deliver innovative customer-centric...

Company DescriptionDigital Virgo is a global leader in mobile payments and digital services, connecting merchants, operators, and consumers through innovative monetization solutions.Operating in more than 40 countries, we help our partners grow their digital business by delivering high-performing subscription services, digital entertainment, payment...

OverviewThe Customer Success Manager (Foreign Clients) at KoraStats serves as the central point of contact between the company's operations and sales departments and its foreign clients. This role is responsible for coordinating and handling all aspects of client management, ensuring efficient communication, and delivering exceptional service to...

OverviewThe Customer Success Manager (Foreign Clients) at KoraStats serves as the central point of contact between the company's operations and sales departments and its foreign clients. This role is responsible for coordinating and handling all aspects of client management, ensuring efficient communication, and delivering exceptional service to...

Job Title Manager - Customer Success Job Scope The Manager - Customer Success is accountable for working closely with customers during all stages of engagement, from sales to solution and service deployment. S/He identifies customers’ needs, ensures successful onboarding/retention and provides service excellence and timely complaint management. Main...

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: • Being responsible for...

Company Description Eatery (World of Food. Cooking School) is a dynamic food hub that combines a restaurant, cooking school, incubator, and community center in one innovative space. It serves as a food and cooking theater where experiences are shared and challenged with local and international chefs, food suppliers, and food critics. Eatery hosts diverse...

Description📢 We’re Hiring | Customer Experience Specialist Location: Field-based (Events & Patient Interaction)Limitless Care is looking for a Customer Experience Specialist to join our team and support our patient-focused programs.Role Overview: You will represent Limitless Care at events and patient touchpoints, engage directly with patients and...

MBCOM Technologies, a VMware by Broadcom representative is a subsidiary of Midis Group and is the sole representative of VMware business across Africa, CIS, Eastern Europe (except Poland, Czech and Slovakia), plus Levant and Middle East (except Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and UAE). Job Scope The Manager - Customer Success is accountable for...

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While...

DescriptionCUSTOMER SUCCESS MANAGER |  EGYPTTravel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list...

DescriptionInvestigate complaints thoroughly , gather relevant information and analyze Provide timely and accurate responses to customer inquiries and complaints.Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customersTo develop and maintain optimum level of service quality with external and...

Open Roles Customer Success Manager Cairo, Egypt • Hybrid • Full-time Overview You will own the post-sale relationship with our clients — onboarding them on Catalyst OS and Startup Gate, driving adoption and value, and turning happy customers into long-term partners and advocates. Key Responsibilities • Lead onboarding and training for new...

About Bosta:  Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.    We rely on advanced...