Sales support specialist

5 days ago

Cairo, Egypt ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Sales Support ManagerOn this position you will support the sales assigned organization (Division & Market) and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.You will be mainly responsible for:Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Specialists with regard to ABB products/systems/applications.Providing technical support during the technical meeting, product presentations and negotiations.Performing analytic and diagnostic studies to determine most suitable technical solution to meet customer needs.Proposing technical solutions for complex enquiries.Preparing and delivering technical presentations and demonstrations for both internal staff and customers on complex product issues.Offering product/solution/service related training.Preparing and checking technical articles for publication.Supporting the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.Providing technical support during the technical meeting, product presentations and negotiations and offering product/solution/service related training.Preparing/supporting preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.Participating in the kick off meeting organized by the project team.Defining cost for the proposed solution and communicating to Sales organization.Providing information to the risk review process in accordance with ABB policy and sometimes participating in the risk review assessment.Analyzing customer needs and competitor offers through general market information and information provided by the Sales organization.Performing lost proposal analysis, identifying potential cause, and recommending future actions in cooperation with Sales/Local Business Unit to obtain better future results.Qualifications for the role:You have a Bachelor's degree in EngineeringYou possess a minimum of 5 years of professional experienceYou possess solid experience in the tendering processYou have the ability to compare different bids from suppliersYou possess knowledge of energy industry processesFamiliarity with the ABB portfolio would be an assetYou possess strong problem-solving abilitiesYou have excellent presentation skillsYou possess a collaborative mindset and value teamworkYou have proficiency in Arabic and English.You possess knowledge of French, which will be considered an added valueWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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