Sales Support Specialist

1 week ago

Cairo, Cairo, Egypt ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Sales Support Manager

Your Role: Own the Challenge

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

What it takes to Run what runs the world

  • Strong local working knowledge and experience of processes (Sales order processing, backlog management, logistics, documentation and custom clearance) to meet customer requirements.
  • Bachelor's degree 4-5 years (prefer MBAs, Business grads in SCM), +2 years of experience in Sales Support, Supply management, planning or project management in a similar environment in multinational company.
  • Have full knowledge for the Sales Support Process And process in many countries.
  • Strong SAP knowledge and working experience of full SD/MM modules.
  • Fluency in both spoken & written English & Arabic language is a must.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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