System Operations Executive

4 days ago

مصر, Egypt Dsquares Full time

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

**Our People is our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**

**About The Role**:
As a **System Operations Executive,** you will be responsible for overseeing the entire lifecycle of FMCG campaigns and projects, from inception to execution. This includes managing client offers and campaigns, as well as maintaining a seamless onboarding process for clients and partners. Effective communication with internal teams is essential for successful campaign follow-ups. Additionally, active participation in both internal and external meetings is required, along with data validation and insertion tasks. The position also entails the preparation of presentations for internal meetings and the creation of various entities such as merchants, branches, SIMs, and users.

**Key Duties & Responsibilities**:

- Launching, managing, and monitoring FMCGs campaigns and projects.
- Managing offers and campaigns for the clients.
- Adding clients and partners to our systems and creating their access.
- Communicating with internal teams to follow up on campaigns.
- Attending and participating in internal UATs meetings and external ones.
- Validating and inserting new data on the database.
- Preparing presentations for internal meetings.
- Creating merchants, branches, SIMs, and users.

**Required Skills &Abilities**:

- Strong communication skills.
- Proficient in English.
- Familiarity with back-office operations in telecom or banking industries (experience is a plus).
- Knowledge of various systems and a high proficiency in Microsoft Office.

**Education & Experience**:

- Possession of a Business Bachelor's degree or a related field.
- Fresh grads are most welcomed.

**Benefits**:

- Private Medical Insurance & life cover.
- Transportation & Mobile Allowance Benefits.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.

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