System & Cloud Operation Engineer

2 weeks ago


مصر, Egypt Orange Business Full time

**About the role**:

- technical support provided to the team members
- coaching to leverage the skills of the team members

Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and implementation teams
- Main point of contact to embed new types of activities within the team
- Handle changes and incidents for FCPv1/ MCA customers
- Develop and update a knowledge base for the team
- Perform on a regular basis some technical operations during non-business hours or on-calls.

You participate to workgroups for sake of continuous service improvement.

**About you**:
**Requirements**:

- System administration : Linux, Microsoft
- Database management : oracle, mysql, ms sqlserver
- Network/Security : TCP/IP, VPN, LoadBalancer (Big IPs / ZTM), Reverse Proxy
- Services : Networker and Avamar back up

From 2 to 5 years of experience in the above technologies and French language is a must.

**Additional information**:

- Motivation and team spirit
- Professionalism and rigor in daily operations
- Some internal and external communication skills
- Some proactive behaviors to anticipate crisis situations
- Abilities to evolve

Must be fluent in French (both written and spoken). A good level in English is also required.

**Department**:
Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

**Contract**:
Regular



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