Sales Support Associate
7 days ago
**Auto req ID**: 286263BR
Main Purpose
- Ensure smooth operation of the dispatch function, as well as the collection of
delivery KPIs
Accountabilities
- Ensure orders are properly transferred
- Update KPI reports with dispatched Delivery CRs information
- Meet with assigned Delivery Drivers and brief on daily plan
- Review pending orders delivery report and discuss with each PSR
- Balance truck loads to ensure proper deliveries
- Perform rerouting when needed using standard process and guidelines
- Manage routing of customers assigned to his responsibility (when dynamic routing is
available)
- Help to continuously improve the routing process and tools through field learning.
- Ensure asset levels are consistent with business needs and plans
- Coolers Deployment (In case of WS)
Job Dimensions
- Total delivered volume
- Percentage Returns
- Productivity Targets achieved (DD call completion rate, DD Strike rate)
- Truck utilization rate
- Routes Efficiency
- Truck conditions
- % Delivery call completion
- % Successful delivery
- %Delivery driver availability
**Qualifications/Requirements**:
People management
- Numerical ability
- Planning skills
- presentation skills
Job requirements
- Bachelor Degree
- 1 year Experience in sales in FMCG company is a must.
- Driving license is a must
**Relocation Eligible**: Not Applicable
**Job Type**: Regular
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