Commercial Operations Specialist

J ohnson & Johnson Innovative Medicine is recruiting for a Commercial Operations Specialist to be located in Cairo, Egypt.

About Johnson & Johnson

Role Responsibilities:

- Support the Operations Function in monitoring forecast accuracy for all SKUs and analyzing trends to improve forecasting accuracy.
- Assist in inventory management for all SKUs, ensuring optimal stock levels and timely replenishment.
- Prepare reports Out of Stock SKUs and collaborate with the Operations Manager to address supply shortages.
- Contribute to monitoring the financial alignment of sales versus budget and assist in analyzing variances.
- Assist in creating and maintaining databases for market demand, ensuring accurate and up-to-date information.
- Support the Operations Manager in managing the inbound logistics process.
- Participate in meetings with distributors to discuss stock coverage and order processes, providing necessary data and insights.
- Support the Operations Manager in aligning with the warehouse team to prioritize purchase order deliveries.
- Assist in managing the process for sales returns, following SOPs, and ensuring compliance with guidelines.
- Maintain effective relationships with business distributors and customers.
- Contribute to generating reports on stock coverage, analyzing sales data, and identifying risk items.
- Ensure adherence to company SOPs and guidelines, escalating any deviations to the Operations Manager.
- Collaborate with cross-functional teams, including SAM Team, commercial and Supply chain to ensure smooth operations and process alignment.
- Provide support in Sales and Operations Planning meetings, gathering relevant information for analysis and decision-making.

**Qualifications**:

- Bachelor's degree in a relevant field, such as Business Administration, Supply Chain Management, or Operations Management.
- 3-5 years of experience in operations, supply chain, or a related role, preferably within the pharmaceutical or healthcare industry.
- Solid understanding of demand planning, inventory management, and logistics operations.
- Strong analytical skills and ability to work with data to generate insights.
- Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to work effectively within a team and independently.
- Familiarity with regulatory requirements and compliance in the pharmaceutical industry is beneficial.
- Continuous learner with a proactive attitude towards professional development.

Leadership Behaviors Required:

- LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose
- CONNECT: Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.
- SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
- Grow: Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”