Administrative Assistant

**Summary**:
Location: Cairo, Egypt #LI-Hybrid About the Role: As an Administrative Assistant you will be responsible for the independent delivery of profound administrative services in a local and a global context. Ensure service levels are delivered in line with the intended requirements. This role reports directly into the Head of Medical Affairs and works closely with the Medical and Patient Engagement and Communications Teams.

**About the Role**:
**Key Responsibilities**:

- General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
- Interaction: Informs, advises, and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
- Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
- Handling of administrative projects tasks with clearly defined content and time limitations. Acts as a team member for administrative projects & manages the administrative part of special tasks.
- Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility. Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.).
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
- Distribution of marketing samples (where applicable).

**Essential Requirements**:

- 2-5 years of experience providing administrative support in a multinational company.
- Bachelor’s Degree in any relevant discipline.
- Experience in providing administrative support to large teams.
- Excellent communication skills including a sound command of spoken and written English.
- Advanced proficiency in Microsoft Office (e.g. MS Word, MS PowerPoint, MS Excel, MS Outlook).

**Desirable Requirements**:

- Experience handling events arrangements.
- Experience in proof reading Arabic & English content.

**Commitment to Diversity and Inclusion**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Novartis is a proud member of the_ ILO Global Business and Disability Network_ and the _Valuable 500_, _promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as _Disability: IN_, _Purple Space_, _and _Business Disability Forum_ to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.

**Skills**:

- Optimizing Customer value by co-creating and developing compelling.
- Managing diversity.
- Managing challenges.
- Proactive thinking.
- Knowledge of organization structures and working practices.
- Knowledge management.
- Transaction Deal Structuring.
- Storytelling in communication.
- Franchise Strategy Prioritization.
- Timely decision making.
- Effective communication.
- Time Management.
- Sharing insights on HCS.
- Best practice sharing.
- customer focused solutions.

**Languages**:

- English.
- Arabic.

Division

International

Business Unit

Pharmaceuticals

Location

Egypt

Site

Amiria

Company / Legal Entity

EG02 (FCRS = EG002) Novartis Pharma S.A.E

Functional Area

Facilities & Administration

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.