Warehouse Manager

**Job Purpose**:

- Ensuring the efficient management and control of the Warehouse Operation whilst achieving agreed budgetary and service levels. Provide an effective and reliable service to different key stakeholders of the function. The scope of the job includes both raw materials and finished products.

**Essential Duties and Responsibilities**:

- Store the right amount of materials, goods, and products in the right location to feed the business’s and production's operational demands
- Responsible for organizing the safe and efficient receipt, storage, and dispatch of warehouse materials, goods, and products to feed business operations and customer demand
- Lead the creation and implementation of best practice warehouse strategy, policies, processes, and procedures to aid and improve operational performance
- Ensure storage of both raw materials and finished products are in full adherence with the prevailing best practice and guidelines
- Provide a safe working environment, adhering to Health, Safety, and Environmental (HSE) procedures and ensuring they are understood and practiced by the team at all times
- Plan, coordinate and monitor the receipt, storage, and dispatch of both raw materials to production and finished goods to Distribution Teams
- Drive a zero-tolerance mindset for deviation from the use of quality processes to ensure customer deliverables are met fully
- Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with an automated system utilizing the help of the warehouse team
- Ensure the relevance and accuracy of all documentation relating to raw materials and finished products in and out including labeling of all stock items
- Continuously review ways to aid efficiency, add value and reduce costs as well as deliver continuous improvement initiatives
- Review ways to reduce waste
- Develop and maintain metrics/KPIs, reports, process documentation and training, and safety records
- Create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems
- Establish, monitor, and maintain high standards of security in the warehouse by setting security procedures
- Coach, manage and develop warehouse staff and team leaders to optimize performance and meet targets and deadlines
- Communicate with warehouse staff on a regular basis to make them aware of priorities, targets, and operational requirements
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with department strategy
- Control inventory levels by conducting physical counts; reconciling with data storage system
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
- Develop and share warehouse scorecard on agreed timely intervals

**Job Requirements**

**Qualification/Knowledge/Experience**:
**Level of Education**:

- B.Sc. in Pharmacy/Science. Post-graduate vis-a-vis qualifications are desired (in Logistics, Supply Chain, etc)

**Experience**:

- Previous experience in Pharmaceutical warehouse management is mandatory (minimum 3 years)
- Exposure and hands-on different roles at different manufacturing disciplines is a definite plus

**Language**:

- Excellent verbal, written, and interpersonal communication skills. English fluency essential

**IT Literacy**:

- Professional computer and MS-Office skills

**Competencies and Behaviors**:

- Ability to anticipate and overcome obstacles
- Make useful links to arrive at insightful plans and solutions
- Embrace personal challenge
- Confident, rounded thinking, take ownership for team cohesion and team development, self-aware, optimistic, and open to change
- Has an Adult: Adult, collaborative approach to others
- Resilient, influential with a Can-do/will do attitude S
- Proven management skills with the ability to optimize team performance and development
- Highly developed interpersonal and communication skills coupled with the ability to negotiate and influence at all levels within the business
- Ability to build, lead and motivate a skilled team able to meet objectives
- Excellent attention to detail skills