Service Engineer

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

REF: - JOHNCRANEEMEA02679- DIVISION: - John Crane- JOB FUNCTION: - After Sales Service RepairAbout Us Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and...

**Company Description** John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a...

To provide customer site and internal service and commercial support to the existing JC client base, target clients and the external sales team through consistently high level of mechanical expertise, highly responsive feedback, and outstanding level of client service. **Duties & Responsibilities** **Responsibilities**: - Provision of onsite service...

**Drilling Services Lead Application Engineer** Are you an engineer with a commercial focus? Would you love to design the future of energy products? **Join Baker Hughes Drilling Services Team** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value....

**Company Description** Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**_AFS ENGINEER DUTIES_** - Increase profit of AFS department (Promote Service package, No FOC Spare part, Consumable selling, Consultant, Trip preparation) - Provide Monthly report activities, Technical Reports, Equipment Audit Reports, Thread production report all machines of responsible countries to AFS Manager. - Provide Monthly E-ticket quantity of...

**Workplace Digital Services - Telecom Services** **Key Responsibilities**: - Installing, troubleshooting and configuration of related Telecom / Cisco telephony equipment & infrastructure (desk phones, softphones, VGW, E1s, Headsets,) in local site (Cairo MSC) and support remote sites in EUMA region, for example Morocco, Mauritius, Greece, Rome, Istanbul,...

**Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and maintaining service excellence standards, collaborating cross-functionally...