Supervisor, Office Automation

1 day ago

محافظة الجيزة, Egypt اورنچ مصر Full time

About the job Supervisor, Office Automation **Purpose of the Job** - Administer and management of Microsoft Active Directory, DNS, DHCP, CA, ADFS, WSUS, Exchange, Citrix environments across all Orange Egypt domains. - Maintain IT Infrastructure system availability by 99% including Active Directory domains, DNS, DHCP, CA, ADFS, Exchange, SCCM, SCOM, MIM, WSUS, SQL environments. - Managing security patch management and system updates on all system aspects on regular basis. - Managing systems upgrade as needed. - Provide advanced level support for system hardware and software, technical issues and resolutions. - Ensures high availability and acceptable levels of performance of mission critical resources and enterprise systems. - Provide off-hours on-call technical support as needed. **Duties and Responsibilities** - Administer and management of Microsoft Active Directory, DNS, DHCP, CA, ADFS, WSUS, Exchange, Citrix environments across all Orange Egypt domains. - Maintain IT Infrastructure system availability by 99% including Active Directory domains, DNS, DHCP, CA, ADFS, Exchange, SCCM, SCOM, MIM, WSUS, SQL environments. - Managing security patch management and system updates on all system aspects on regular basis. - Managing systems upgrade as needed. - Provide advanced level support for system hardware and software, technical issues and resolutions. - Ensures high availability and acceptable levels of performance of mission critical resources and enterprise systems. - Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals. - Provide off-hours on-call technical support as needed. - Provide knowledge sharing and transfer across team members. **Job Specifications** - Provides advanced level support for system hardware and software, technical issues and resolutions - Ensures high availability and acceptable levels of performance of mission critical resources and enterprise systems. - Strong knowledge of Microsoft Active Directory administration and management. - Basic knowledge of Microsoft Exchange 2016/2019, SCCM, SCOM, File Service, SQL, MIM, Citrix administration and management. - Manage and administrate internet service for Orange Egypt using Proxy technology by "Forcepoint Websense". generating web sites access reports. - Ensure secure browsing protecting the company from spam and hacker attacks. - Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals. - Provide off-hours on-call technical support as needed. - Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. - Basic knowledge of Citrix XenApp administration and management. - Maintain an Active Directory and Messaging environment, with extensive knowledge of infrastructure services. - Create Server Clustering by Using Microsoft Windows 2016 & 2019. - Maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). - Generate periodic systems performance and availability reports. - Ensure systems security, responding to security threats raised by information security or security audits. - Participate in new projects implementation.

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