L&d Impact Instructor

3 days ago

Cairo, Egypt Vodafone Full time

**Role purpose**:
To deliver best in class learner experience and impact for centre teams with a focus on functional capability development.

**Key accountabilities and decision ownership**:

- Manage high learner impact and achievement of learning objectives by utilizing the right delivery techniques “in the moment” (i.e. digital, face to face training, coaching incl. time for reflection etc.)
- Act as a development consultant driving the utilization of Success Factors and/or other similar learning platforms.
- Localize content of L&D solutions and decide on additional / amended delivery methods if needed (i.e. localisation), where needed engage & facilitate with external suppliers to deliver key L&D priorities.
- Work with HRSSC team regarding the training administration and enablement
- Act as first point of contact for key share holder (“be the voice of L&D”) - ie, local HRBP, employer, supplier & wider global L&D team.
- Identify learning needs of associates through audits & pass on the findings to the Functional expert trainer of their area
- Track and maintain reports providing detailed information for the employees during the entire training duration
- Conducting upskill & cross-skill batches
- Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Functional Expert trainer to bridge them
- Willing to work early and late shifts-rotational
- International travel is required
- Conduct feedback and coaching sessions for their batches with the objective of improving scores for training throughput or conversion

**Core competencies, knowledge and experience**:

- Understanding of _VOIS strategy and spirit
- Facilitating various technical topics and cascading the product knowledge effectively for new hired
- Experience at different levels of hierarchy
- Ability to digitize the learning process and keep a high level of engagement.
- Initial experience in utilising virtual channels for facilitation
- Self-driven individual that connects quickly with individuals and audiences in order to build rapport

**Must have technical / professional qualifications**:

- Excellent Presentation Skills (Must have)
- Fluent in spoken and written German (C2)
- spoken and written in English language preferred
- Experience in training delivery
- Coaching skills principles (Good to have)
- Certification in the training delivery (preferred)

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