Business Support Assistant

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**Selection of staff is made on a competitive basis, and we are committed to promotingdiversity and gender balance.**

**ABOUT WFP**:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world **achieve Zero Hunger** in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

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**WHY WORK AT WFP?**

**SAVING & CHANGING LIVES **❤_Make a difference the world will notice. _We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

**GLOBAL COMMUNITY **_Build bridges that unite people across the world. _Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

**UNLIMITED POSSIBILITIES** **_Unlock possibilities you never thought you'd find. _WFP goes anywhere it is needed and does whatever it takes to get the job done.

**LIFE-CHANGING EXPERIENCE** _Reach beyond yourself and discover your true potential. _WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

**Join us to make a difference Watch this video to know more about us**

**JOB PURPOSE**:
The UN World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. WFP assists almost 100 million people in around 83 countries each year. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of our work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.

WFP is governed by a 36-member Executive Board. It works closely with its two Rome-based sister organizations, the Food and Agriculture Organization of the United Nations and the International Fund for Agricultural Development. WFP partners with more than 1,000 national and international NGOs to provide food assistance and tackle the underlying causes of hunger.

**KEY ACCOUNTABILITIES (not all-inclusive)**:

- Provide close supervision for daily activities carried out by RBC Helpers and by the Cleaning Services provider;
- Inspect the conditions of the premises, including daily patrolling, and suggest areas for improvement and coordinate action as necessary;
- Follow up on maintenance contracts and supervise contractors when conducting services in the premises and during technical inspections and monthly maintenance visits, such as but not limited to, maintenance of ACs, elevators, generators, plants, electrical and plumbing work;
- Prepare and verify cleaners’ monthly attendance sheet as well the preparation of the monthly consumables order of cleaning supplies against available stock and monthly needs;
- Maintain updated trackers and stocks of stationery supplies, cleaning supplies, OHI (Office Hygiene Items) and other consumables on site;
- Organize storage rooms, archives and hard files and act as a store keeper;
- Assist in the preparation of internal events in relation to specific seating arrangements in meeting rooms and common areas;
- Assist during refurbishment and renovation projects in the premises;
- Assist in identifying suppliers and obtain quotations from vendors/suppliers when necessary;
- Follow up on timely submission of invoices from suppliers;
- Ensure customer satisfaction through direct customer interaction;

**STANDARD MINIMUM QUALIFICATIONS**:
**Education**:Bachelor degree in Business/Public Administration, Commerce, Management or any other related field.
**Experience**:Minimum of 2 years of progressively responsible administrative experience is required at the national level. Experience in facilities management and/or building maintenance will be an asset.
**Knowledge & Skills**:

- Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint etc), experience in handling of web-based management systems and ERP systems, preferably PeopleSoft
- Excellent organizational skills
- Excellent interpersonal and communication sills
- Team player and ability to work in a multicultural environment
- Highly motivated and capable of working independently and meeting tight deadlines

**Languages**:Intermediate level in written and spoken English and fluency in written and spoken Arabic

**4Ps CORE ORGANISATIONAL CAPABILITIES**:
**Purpose**
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Str