Program Assistant

**Program Assistant**

Job #:
req30771
Organization:
IFC
Sector:
Administration/Office Support
Grade:
GC
Term Duration:
3 years 0 months
Recruitment Type:
Local Recruitment

**Location**:
Cairo,Egypt
Required Language(s):
English and Arabic
Preferred Language(s):
Closing Date:
1/2/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

To support the program growth in Egypt and North Africa/ Horn of Africa regions, IFC is hiring a Program Assistant based in Cairo, Egypt.
Reporting to the Principal Country Officer, The Program Assistant will work with the Country Management Unit (CMU) or, as designated, specific Industry Units/Teams to provide a full range of program support functions, including, but not limited to, administrative and coordination, quality assurance, liaison with external officials and contacts, support during missions and business development activities, coordination support for IFC activities with the World Bank, as well as general research and reference work.

**Main Responsibilities**
- As the first line of contact with an extensive network of contacts, both internal and external visitors, callers and dignitaries, the Program Assistant will be expected to exercise judgment, tact and discretion in answering and or redirecting inquiries to appropriate sources and in dealing with sensitive or highly confidential matters, making decisions when multiple courses of action are possible.
- Follow-up with clients on project related issues, appointments, getting hold of documents.
- Attend meetings, drafting minutes and ensuring timely clearance and distribution.
- Handle administrative and logístical arrangements for various events, such as senior official visits, visiting missions, conferences, workshops, retreats. Ensure timely submission and review of briefing materials and appropriate follow-up actions.
- Process payments and expenses related to projects, consultants and events. Maintain liaison with local contractors and supplies concerning the provision of negotiated services.
- Be accountable for the integrity of all projects documents and ensuring that the files of all projects are filed, organized and maintained in the right database.
- Coordinate with other ACS for cross regional support.

Selection Criteria
- Bachelors' degree with at least 5 years of relevant experience, with solid knowledge of IFC / WBG operational procedures (preferred) or demonstrated strong capability to understand and implement corporate policies and Procedures. Prior experience in any of the sectors where IFC operates (FIG, MAS, INR) is a plus.
- Excellent interpersonal and communication skills, with ability to interact diplomatically with clients and staff at all levels, recognized ability to exercise good judgment in interpersonal dealings at all levels and in handling confidential information.
- Excellent organizational, administrative and time management skills. Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on a short notice.
- Effective analytical, research, and problem-solving skills.
- Strong attention to detail and excellent communication skills.
- Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format.
- Excellent verbal and writing/editing skills in English and Arabic including the ability to draft a variety of relevant correspondence and edit / translate materials user proper grammar, punctuation and style.
- Ability and commitment to develop a positive and productive work environment.
- Excellent skill in preparing PowerPoint and other visual presentation tools.
- Ability to handle time-sensitive assignments.
- Willingness to perform ad hoc tasks and to travel occasionally.

Competencies
- Client Orientation - Demonstrates positive client service attitude; ability to develop good working relationships with internal/external clients, and colleagues.
- Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
- Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
- Knowledge, Learning and Communication - Demonstrates tact and judgment, good listening and communication skills. Exhibits interest in learning and enhancing own abilities and sharing knowledge.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefi