International Customer Service Agent

4 days ago


Gîza, Egypt Top Business Group Full time

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
- University graduate (English section is highly preferred). - Fluent in English is a MUST - fresh graduate are highly preferred - Experience in Customer service is a plus



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