Account Manager

Company Description
**Informa PLC is a leading international events, intelligence and scholarly research group.**

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa Markets connects buyers and sellers and supports the flow of business and trade in over a dozen specialist markets. Our platforms help businesses meet, discover products, trade and grow through major exhibitions, virtual events, online marketplaces, specialist content and data services.

As Informa we're a diverse Group, with over 11,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience and knowledge. It’s what makes us who we are. All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth

**Job Description**:
Infroma Markets Egypt is seeking a competent Account Manager to be based in Cairo, Egypt.

An account manager’s main role is to grow the event’s sales & sponsorship for a physical event through reaching out to key players in the industry, building long-term and strong relationships and ensuring satisfying & impressive experience throughout the clients’ journey.

**Principal Responsibilities and Duties**:

- Proactively pursue new business and sales/sponsorship opportunities
- Understand what motivates customers to buy and know how to tap into those needs and desires in an effective way
- Provide forecasting for sales volume on monthly and quarterly basis and ensure to build a strong sales pipeline toward achieving the project's target
- Meet and exceed KPIs
- Plan to ensure achievement of project and individual target
- Build and maintaining strong & long-term client relations
- Possess deep knowledge of business product offering and value proposition
- Be a brand ambassador and reflect company values at all times
- Communicate and work effectively with internal departments to successfully deliver the project and to ensure that clients are experiencing positive client-company relationships.
- Handling any client complaints and solve clients’ problems by understanding their concerns and/or needs and developing innovative and tailored sales solutions
- Prepare regular reports on sales pipeline and actual sales

**Qualifications**:
**Qualifications/Skills/Experience**:

- Educated to degree level or equivalent
- 3-5 years of sales experience
- Excellent sales & negotiation skills
- Exhibition’s sales background is preferable
- Proven account management skills to maintain and enhance customer relationships
- Detail oriented, organized, and related experience in providing impressive customer experience
- Problem-solving and critical thinking abilities to find creative solutions to complex issues clients may be facing
- Upbeat and positive personality, highly motivated to succeed, goal oriented and excellent interpersonal skills
- Initiative, and team player who can liaise with different departments to ensure the timely and successful delivery of the project.
- Optimistic attitude handles stressful situations and knows how to meet deadlines.
- Excellent written and oral communication skills.
- Time management and multitasking skills to handle multiple tasks and clients at once

Additional Information