Program / Project Delivery Manager

5 days ago


محافظة القاهرة, Egypt IQVIA Full time

**As the Program / Project Delivery Manager, the person will be responsible for**:

- Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility
- Maintaining end-to-end accountability for overall delivery excellence for ITM & CIM (Information and Transaction Management, Clinical Information Management) domains.
- Work with their teams to determine necessary activities to successfully deliver projects throughout the given service line or function
- Ensure that the right type and number of resources that are required to fulfill the planned projects are available and in place through cooperation with Resource Planners
- Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
- Juggling multiple and conflicting priorities in a timely across all functions in the IQVIA Payer Provider Government group, and identify plans to mitigate the same.
- Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization.
- Holding the teams to the highest standards, project discipline and accountability
- Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams.

**Essential Functions of the Job**:

- Initiate, build and sustain productive relationships across all the technical and functional teams
- Serve as an escalation point for customer and internal teams’ concerns on technical and functional aspects, if/when they arise
- Identify appropriate resolution to achieve client satisfaction in a timely manner
- Support the Project Manager and manage end-to-end delivery of programs and projects to ensure the project is managed within scope, time, and budget



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