Product Manager

2 weeks ago

Maadi, Egypt Flash Full time

**(Payments Platform & In-Store Experience)**

**About Flash**:
Flash is an early-stage Cairo-based fintech aiming to support our society’s financial well-being, one person at a time.

Flash has raised a $6M seed round from leading international investors and is approved by the Central Bank of Egypt in partnership with Banque Misr.

Our founding team has deep local and international experience working at top consumer-facing technology companies.

**About the role**

Flash is hiring a Product Manager to own and improve our **payments platform** and **in-store payment experience**. You’ll work with engineering, design, ops, vendors, and commercial teams to build smooth, reliable, and scalable payment experiences for merchants and users.

**Key Responsibilities**:

- Improve payment flows, routing, success rates, and platform reliability
- Lead user & merchant in-store joxsurneys (QR, devices, cashier workflows)
- Improve merchant adoption, reduce complaints, and elevate the daily in-store experience
- Collaborate with Ops and Commercial to understand real-world merchant constraints
- Own the end-to-end device experience, including:

- Device onboarding & activation flows
- Device connectivity, error handling & diagnostics
- Firmware/SDK integrations with engineering & vendors
- Monitoring device health and improving overall reliability

- Translate insights into clear PRDs and manage a focused, prioritized backlog
- Use data to identify issues and continuously improve payment and device reliability

**Qualifications**:

- 2-4 years of product experience (fintech, payments, hardware+software)
- Strong systems thinking; comfortable with APIs, device behavior & technical concepts
- Excellent problem-solving and communication skills
- High ownership, attention to detail, and comfort working cross-functionally
- Data-informed mindset; experience with Mixpanel or Metabase is a plus
- Fluent in Arabic & English

**What We Offer**:

- Real product ownership from day one
- Work on meaningful, complex system challenges at national scale
- Collaborative culture, medical & social insurance
- Monthly credit on the Flash app

If you're excited about building reliable payment experiences and shaping the future of fintech devices in Egypt, we’d love to meet you.

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