Customer Support Agent

2 weeks ago


القاهرة, Egypt App-Blender Full time

Customer Support Agent (Remote)

App-Blender | Full Remote

About Us:
App-Blender is seeking enthusiastic customer support professionals to join our remote team. We're looking for individuals passionate about delivering exceptional customer service and helping users succeed with our products.

**Job Description**:
As a Customer Support Agent, you'll be the first point of contact for our customers, providing timely and professional assistance through multiple channels.

Key Responsibilities:
Provide prompt and accurate solutions to customer questions and concerns

Document customer interactions and maintain detailed records

Identify and escalate complex issues when necessary

Contribute to improving customer satisfaction and retention

**Requirements**:
Excellent written and verbal communication skills in English

Strong problem-solving abilities

Previous customer service experience preferred

Ability to work independently and manage time effectively

Tech-savvy with strong computer skills

Technical Requirements:
Personal laptop/computer

Stable, high-speed internet connection

Quiet, dedicated workspace

Reliable audio equipment for calls



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