Current jobs related to Customer Service Executive - Cairo - Sirius Support
-
Customer Service Executive
1 week ago
Qesm El Maadi, Cairo, Egypt Accurate Management Full time 60,000 - 120,000 per yearCompany DescriptionAccurate Management, established in 2020 in Egypt, provides consultation services, training, and integrated business solutions designed to enhance clients' operations. With deep expertise in monitoring and evaluation, we partner with international Asian agencies on various national development projects. Our focus is on continuous...
-
Customer Service Executive
3 days ago
Qesm El Maadi, Cairo, Egypt Europa Cucine Full timeCustomer Service ExecutiveIn this role, you will be the first point of contact for customers—handling inquiries, resolving complaints, coordinating services, and ensuring every customer receives timely and professional support.Responsibilities:* Answer customer calls and WhatsApp messages, providing professional and friendly support.* Receive and log...
-
Senior Customer Service Executive
7 days ago
New Cairo, Cairo, Egypt Mountain View Full timeCompany DescriptionMountain View for Development and Real Estate Investment is a leading private property development company in Egypt. Known for its innovative approach, Mountain View focuses on developing first-tier residences and resorts in prime locations such as East and West Cairo, the Red Sea Coast, and the North Coast. The company attracts both local...
-
Customer Service Specialist
7 days ago
Cairo, Cairo, Egypt Sutherland Global Service Limited Full time $186,000 - $372,000 per yearRole DescriptionThis is a full-time Customer Service Representative role at Sutherland located in Cairo, Egypt. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support services on-site.BenefitsWAVE 1New launched account =...
-
Customer Service Executive
1 week ago
Cairo, Cairo, Egypt WebBeds Full time 3,500 - 9,000 per yearWho are WebBeds?WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.Our Products range from a Retail Online platform,...
-
Customer Service Agent
3 days ago
New Cairo, Egypt Service First CX Full timeThis is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to the Loan Department. **Job Benefits**: - Unlimited bonus In US $. - High Basic Salary. - Total salary (Basic + Bonus) could reach up to 20,000 ++. - Location: 90th Street, Fifth Settlement, New Cairo,...
-
Customer Service Support Specialist
7 days ago
Cairo, Cairo, Egypt Sutherland Global Service Limited Full timeCompany DescriptionSutherland Healthcare Solutions is an analytics-driven, experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees that continue to delight. With over 35 years of expertise, we have consistently provided measurable results and growth acceleration through our...
-
Executive Assistant, Growth Opportunities
7 days ago
Cairo, Cairo, Egypt Keller Executive Search Full time 7,000,000 - 9,000,000 per yearThis is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...
-
Customer Service Executive
3 days ago
Cairo, Egypt GIMPEX Full timeMinimum 1 year experience in call center industry. - Call center Industry | technology knowledge. - Bachelor’s Degree Required. - Fluent English. - Positive, Enthusiastic, Friendly attitude For over 20 years, we have worked hard to develop a company based in principles that value people. GIMPEX is comprised of 9 companies: GIMPEX Audio Visual...
-
Customer Service Executive
1 week ago
Cairo, Cairo, Egypt HSBC Full time 6,500 - 9,000 per yearWhy join us?To continuously provide high quality processing service related to GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent on process assigned to....
Customer Service Executive
2 weeks ago
**Who We Are**
Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions.
Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to come true: a place where development, coaching, and care of people are paramount to success.
**Our Culture**
No more worrying about heavy traffic conditions and looking for parking spaces to start work on time
We create and build human connections through technology. We encourage work-life balance for our part
- and full-time employees. Like, Siriusly.
We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.
What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: continuous improvements We Define, Measure, Analyze, Improve, Control, and Repeat.
**Who You Are**
If you resonate with what you have read so far, this is who we are looking for:
You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humour. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviours. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.
You want to change the traditional ways of working by using more technology from your home.
**What We Offer**
It is an opportunity to work at one of the few truly global, truly remote work organisations, and to learn from highly-skilled people with a focus on developing our employees through coaching and mentoring.
You will be exposed to multi-disciplinary areas and have hands-on experience with exposure to a variety of work. You will be a part of team and group meetings daily and weekly, as well as daily and weekly coaching sessions.
You will always know where you stand, and you will receive feedback and coaching to help you learn and improve.
What The Role Does
You will primarily work on:
- Tickets sent in via the ticketing system
- Inbound technical support phone calls from customers
You will need to:
- Have prior experience in Customer or Technical Support in a high volume, high quality environment
- Think fast on your feet
- Be agile in approach
- Be concise and precise
- Type quickly and well
- Have a go-getter attitude and proactive approach
- Be willing to work on rotating shifts where needed
To Be Eligible To Apply, You Will Need
- A stable internet connection of at least 10 Mbps up and down.
- A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 16GB or RAM.
- A webcam and headset.
- A quiet place to work.
- A go-getter attitude and a willingness to learn and teach.
- Excellent command of English language - comprehension, spoken and written.
Pay: E£20,000.00 - E£25,000.00 per month
Expected Start Date: 21/07/2025
