Customer Service Executive

3 days ago

Cairo, Egypt GIMPEX Full time

Minimum 1 year experience in call center industry. - Call center Industry | technology knowledge. - Bachelor’s Degree Required. - Fluent English. - Positive, Enthusiastic, Friendly attitude
For over 20 years, we have worked hard to develop a company based in principles that value people. GIMPEX is comprised of 9 companies: GIMPEX Audio Visual Communications GIMPEX Learning Technologies GIMPEX Automation Solutions GIMPEX Online Tutoring GIMPEX Pharma GIMPEX Training GIMPEX Services GIMPEX Designs GIMPEX Investments We treat our employees with respect, keeping turnover low and ensuring that you will always have an expert when you call. We are not just order takers and box-movers; instead, we are experts that you can rely on as true partners. The key reason we can provide the highest levels of service and support is that we hire only the best people and choose our employees very carefully. We select only the best and the brightest the industry has to offer. Our sales and service reps have years of experience working in our companies. Our employees help you each day, all day, by providing system design, deep product knowledge and technical support from pre-sales and purchasingto installation, training and service. Our personal promise to provide clients with the best mix of technical expertise and customer focused professionalism defines how we do business and why we have been successful. We take pride in our individuality because we are not like every other competitive company; instead, we conform to your goals and your standards. Superior Technical Support and Product Knowledge: Members of GIMPEX have extensive knowledge in systems integration and the audio visual products we sell. The training given to our staff gives us the ability to increase our product knowledge and the ability to offer our customers technical support, integration, project planning and consultation. In addition we host local training for our dealers who want the ability to offer their customers the latest technology and increase their ability to design, integrate and install systems that fit THEIR customer’s needs and lifestyles.

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