Head Cash

1 week ago

New Cairo, Egypt Al-Ahli Bank Of Kuwait Full time

**Date**:Jul 15, 2025

**Location**: New Cairo Branch (EGY66), Egypt

**Company**:AL AHLI BANK OF KUWAIT

**Job Purpose**

Supervise Tellers’ cash and operations activities to ensure that cash and operations processes are in line with procedures and best practices.

**Key Accountabilities**
- Start & end of day operations:

- Open vault, withdraw cash boxes and transfer to Tellers’ stations.
- Collect cash boxes, check and reconcile closing balances, reconcile vault balances with the Second Custodian, lock vault
- Vault: Handle correspondences with Bank’s Central Vault, ensure abidance with the daily cash policy and perform monthly snap checks.
- ATM Regular refurbishment including report any malfunctions for repairs and maintenance; reconcile cash amounts, ensure these are checked by CSR and cash is captured in cash register.
- Money transfers complete forms for cash-in and cash-out for each amount transferred to / from the main vault.
- Work supervision Spot check tellers’ work and conduct counts of cash; supervise teller's settlement of bills, mobile telephone, etc.
- Corporate governance & Compliance: Act as branch’s compliance officer and ensure all activities are complying with corporate governance & regulatory/legal/CBE frameworks as well as full adherence with KYC standards.
- Compliance & AML: Responsible for AML issues in the branch including:

- Investigate & reply to AML inquiries (received from AML operation Team or from Compliance AML Team )
- Investigating Safe watch system alerts in proper timing according to the procedures
- Custody: Main Branch custodian (Vault & ATM), including documentation like chequebooks, returned cheques, pins, etc.
- Sales To participate and encourage his/ her team members to forward referrals to assist in achieving branch target.
- Customers operations:

- Responsible for all branch and back-office operations, ensure that all operation staff are aware and able to direct the customers to the most appropriate delivery channel to meet their needs & support.
- Lead the operations staff to ensure that branch operations duties are carried out on timely.
- Work with and support the Business Development branch team to deliver exceptional business performance.
- Liaise with centralized operations departments and work cross functionally on all operational related issues.
- Controls
- Close monitoring on branch control aspects & tellers cash limits and monitor cash handling to mitigate operational losses and fraud cases.
- Achieve operational audit excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit ensuring to comply with risk, compliance and audit requirements.
- Self and team development
- Motivate staff ensuring that they are recognized thru the ABK recognition schemes, Identifying training needs of team members and effectively support their personal development.
- Build and develop a high performing team through embedding performance development and coaching & ensure that team members receive coaching and feedback in order to develop and achieve their maximum potential.
- Agree on performance development objectives with line manager.

**Extra Activities as assigned**:

- Supervision of Administrative matters of the branch
- Petty cash
- Provide cover for other branches when required

**Experience**:

- Minimum 5 years of experience in Cash
- Experience in handling customers and their issues

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