Freight Customer Care Specialist
1 week ago
**Operations activities**
- Import / Export / Re-export (FCL / LCL / AIR / LAND)
- Dealing with 3rd parties
**Job description**
- In-charge for Import & Export
- Dealing with overseas and local agents for freight inquiries
- Dealing with local shipping lines and agents for freight inquiries
- Coordinating with clients / agents / shipping lines / 3PL
- Able to present quotations to clients and agents
- Receiving Credit and Debit notes and forwarding to accounts team
- Coordinating with accounts team for payables and receivables
- Opening files
- Closing files
- Submitting weekly report to Management
- And other miscellaneous operational tasks
- Knowledge of local and international carriers and routes
- Ability to organize shipments
- Ability to use key IT systems
- Knowledge of foreign languages
- Mediation and negotiation skills
- Communication skills
- Ability to cope well with pressure and work to deadlines
- Precision and ability to work independently
**Salary**: E£10,000.00 - E£15,000.00 per month
Ability to commute/relocate:
- Nasr City: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- freight operation: 2 years (preferred)
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