Freight Customer Care Specialist

1 week ago


مصر, Egypt Fast & Accurate Full time

**Operations activities**
- Import / Export / Re-export (FCL / LCL / AIR / LAND)
- Dealing with 3rd parties

**Job description**
- In-charge for Import & Export
- Dealing with overseas and local agents for freight inquiries
- Dealing with local shipping lines and agents for freight inquiries
- Coordinating with clients / agents / shipping lines / 3PL
- Able to present quotations to clients and agents
- Receiving Credit and Debit notes and forwarding to accounts team
- Coordinating with accounts team for payables and receivables
- Opening files
- Closing files
- Submitting weekly report to Management
- And other miscellaneous operational tasks
- Knowledge of local and international carriers and routes
- Ability to organize shipments
- Ability to use key IT systems
- Knowledge of foreign languages
- Mediation and negotiation skills
- Communication skills
- Ability to cope well with pressure and work to deadlines
- Precision and ability to work independently

**Salary**: E£10,000.00 - E£15,000.00 per month

Ability to commute/relocate:

- Nasr City: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- freight operation: 2 years (preferred)



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