Supervisor, Network Management Solutions

2 weeks ago

الجيزة, Egypt اورنچ مصر Full time

About the job Supervisor, Network Management Solutions

**Purpose of the job**

**Duties and responsibilities**
- Managing the different Network Management Solutions upgrades and development projects to deliver the different Mobile & Fixed network teams business requirements.
- Providing required technical support for all Mobile & Fixed network operations & planning teams on the required time.
- Monitoring the Mobile & Fixed network management solutions performance.
- Performing the needed backup & system health check for each system to ensure proactive support.
- Understanding user requirements and pay attention to fine details.
- Maintaining good relations with the users domains based on the gained trust and technical knowledge.
- Administering network of the different data network devices connected to each NMS solutions including Troubleshooting Connectivity problems, Operational BSCs migrations, Devices Capacity Planning, S/W support and H/W support.
- Transferring the knowledge to the new hires and help them to maintain their knowledge curve and define their priorities.

**Job specification**

**Education**
- B.Sc. In computer engineering or communications.

**Experience**
- Minimum two years of experience.
- Good understanding of the telecom industry & IT standards

**Skills and abilities**
- Fluent English.
- Planning and organizing skills.
- Problem solving and result oriented.
- Effective interpersonal and communication skills.
- Coaching and leadership skills.
- Ability to command respect and create a sense of community among the team members.
- Customer oriented.
- PMP is a plus.

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