Assistant Events Manager

**Job Number** 23086357

**Job Category** Food and Beverage & Culinary

**Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**JOB SUMMARY**

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Managing Meetings and Special Events Operations**
- Researches and analyzes new products, pricing and services of competition.
- Reviews scheduled events and troubleshoot potential challenges/conflicts.
- Assists in coordinating all groups that will impact property operations.
- Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
- Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
- Assists in the execution of brand service initiatives in event management areas.
- Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

**Assisting in Budgets and Finances**
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
- Assists in creating the annual banquet budget.

**Driving Exceptional Customer Service**
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

**MANAGEMENT COMPETENCIES**

**Leadership**
- **Professional Demeanor**:

- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values.
- **Problem Solving and Decision Making** - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- **Adaptability** - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

**Managing Execution**
- **Driving for Results** - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
- **Building and Contributing to Teams** - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

**Building Relationships**
- **Coworker Relationships** - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- **Customer Relationships**:

- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values.
- **Fostering Inclusion** - Supporting employees with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential.

**Generating Talent and Organizational Capability**
- **Talent Management**:

- Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
- **Technical Acumen** - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
- **Event Planning** - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, unders