Account Manager
2 days ago
Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and Willis Towers Watson relationships and grow portfolio within the business unit and will be responsible for targeting and converting prospects
Role
- Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service
- Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
- Respond quickly and accurately to new business introductions
- Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities
- Development of service plans that define the engagement and timing of engagement with the client
- Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place
**Requirements**:
- Preferably educated to degree level or relevant industry experience
- Proven track record of delivering high levels of client service
- Strong practical knowledge of account development and appropriate tools to achieve this aim
- Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs
- Knowledge of Willis Towers Watson products and services
- Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
**The Application Process**
- Stage 2 Live video interviews with hiring managers
- Stage 3: Offer and onboarding
**WTW is an equal opportunity employer
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