Tele Sales Team Leader

3 days ago

القاهرة, Egypt Outservingplus Full time

**Key Responsibilities**:

- **Team Leadership**:

- Lead and motivate a team of telesales representatives to meet and exceed individual and team sales targets.
- Provide ongoing coaching, support, and feedback to team members to enhance their performance and professional development.
- Foster a positive and collaborative team environment, encouraging open communication and teamwork.
- **Sales Management**:

- Monitor and analyze team performance against sales targets and KPIs, and take corrective actions as needed.
- Develop and implement strategies to maximize sales opportunities and conversion rates.
- Assist in the development of sales scripts, techniques, and processes to improve overall team efficiency and effectiveness.
- **Training and Development**:

- Conduct regular training sessions to ensure team members are well-versed in product knowledge, sales techniques, and customer handling skills.
- Identify skill gaps and areas for improvement within the team, and provide targeted coaching and training.
- Support new hires through the onboarding process, ensuring they integrate smoothly into the team.
- **Customer Relationship Management**:

- Ensure that the team provides a high level of customer service, addressing customer needs and resolving issues promptly.
- Handle escalated customer inquiries or complaints, ensuring a positive resolution.
- Monitor customer feedback and work with the team to continuously improve customer satisfaction and loyalty.
- **Reporting and Analysis**:

- Prepare and present regular reports on team performance, sales results, and other relevant metrics to the Tele Sales Supervisor or Sales Manager.
- Analyze sales data to identify trends, challenges, and opportunities for improvement.
- Conduct quality checks on calls and provide feedback to ensure high standards are maintained.
- **Operational Support**:

- Assist in managing daily telesales operations, including call distribution, scheduling, and shift management.
- Ensure the team adheres to company policies, procedures, and legal regulations in all sales activities.
- Collaborate with other departments, such as marketing and customer service, to align sales activities with broader company objectives.
- **Technology and Tools**:

- Ensure team members are proficient in using CRM systems and other sales tools to track sales activities and manage customer interactions.
- Provide technical support and troubleshooting for sales tools and software when needed.

**Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field is preferred.
- **Experience**:

- 2-4 years of experience in telesales, with at least 1 year in a leadership or supervisory role.
- Proven track record of achieving and exceeding sales targets in a telesales environment.
- **Skills**:

- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Proficiency in CRM software and sales analytics tools.
- Strong problem-solving and conflict-resolution abilities.
- **Attributes**:

- Results-oriented with a strong drive to achieve sales goals.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Positive and proactive attitude, with a commitment to continuous improvement.

Pay: E£20,000.00 per month

  • Tele Sales Representative

    7 days ago

    القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - Make outbound calls to potential clients to promote and sell our services. - Understand customer needs and recommend appropriate services based on their requirements. - Build and maintain strong relationships with clients to ensure customer satisfaction. - Achieve and exceed weekly and monthly sales targets and KPIs. - Provide...

  • Tele Sales Supervisor

    3 days ago

    القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - **Team Leadership and Supervision**: - Lead, mentor, and motivate a team of tele sales representatives to meet and exceed individual and team sales targets. - Conduct regular performance reviews, provide feedback, and implement improvement plans to enhance team performance. - Foster a positive and competitive team environment...

  • Tele Sales

    2 weeks ago

    القاهرة, Egypt Al Aida Information Technologies Full time

    We are seeking motivated Tele Sales Representatives to join our dynamic team. As a Tele Sales Representative, you will work remotely, leveraging your IT sales experience to generate leads, nurture prospects, and drive successful sales closures. Fluency in English is essential for effective communication with clients. **Responsibilities**: - **Lead...

  • Tele Sales

    1 week ago

    القاهرة, Egypt Al Aida Information Technologies Full time

    We are seeking motivated Tele Sales Representatives to join our dynamic team. As a Tele Sales Representative, you will work remotely, leveraging your IT sales experience to generate leads, nurture prospects, and drive successful sales closures. Fluency in English is essential for effective communication with clients. **Responsibilities**: - **Lead...

  • Medical Tele Sales Representative

    1 week ago

    القاهرة, Egypt IXIR PLUS Trading LLC Full time

    **Company Overview**: IXIR PLUS is a leading provider of Herbal Supplements, dedicated to improving the health and well-being of our customers. We are committed to providing high-quality products and exceptional customer service. You will be working remotely (WFH). **Responsibilities**: Provide medical consultation and support to patients, addressing their...

  • Sales Team Leader

    1 week ago

    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...

  • Team Leader

    2 weeks ago

    القاهرة, Egypt Between for real estate Full time

    **We're Hiring: Sales Team Leader** **Location**: Heliopolis, Cairo, Egypt **Key Responsibilities**: - Lead, coach, and motivate a team of sales agents to achieve and exceed sales targets. - Develop and implement effective sales strategies, ensuring the team meets company goals. - Monitor and assess individual and team performance, offering support and...

  • Lka Sales Team Leader

    1 week ago

    القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The **Sales Team Leader **will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...

  • Sales Team Leader

    7 days ago

    القاهرة, Egypt Jobzella.com Full time

    Lead and guide the sales team to achieve monthly and annual goals. - Develop effective sales and marketing strategies to maximize revenue. - Train and motivate the team to improve performance and increase sales - Follow up on the implementation of sales plans and review results regularly. Job Requirements - At least 7 years of experience in the field of...

  • Sales Support Team Leader

    1 week ago

    القاهرة, Egypt Sika Full time

    **Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces...