Archer - Senior Analyst, Technical UX Writer

1 week ago


مصر, Egypt RSA Full time

**Archer - Senior Analyst, Technical UX Writer**

**Primary Duties & Responsibilities**
- Write and edit a variety of content, including online Help, release notes, feature tour videos, tool tips & messages, and architectural diagrams
- Work closely with peers on the Archer User Experience Design team to create content that helps our customers quickly and easily achieve their goals
- Learn the product through hands-on experience (installing, configuring, and testing features)
- Work collaboratively with cross-functional Agile teams, including engineering and product management
- Manage small to medium size technical writing projects

**Required Skills**:

- Excellent writing and communication skills in English
- Able to understand and clearly express complex ideas and concepts
- Able to deliver high quality content, paying attention to detail
- Excellent time management and organizational skills
- Knowledge of technical communication best practices
- Ability and desire to collaborate with others
- Basic familiarity with the software development process and Agile methodology
- Experience using Madcap Flare to create and maintain online Help
- Experience using Visio to create architectural diagrams
- Knowledge of Jira is a plus

**Education & Experience**
- Bachelor’s degree in English or Technical Writing, certificate of completion of a university program in Technical Writing, or equivalent experience.
- 3 to 5 years of experience as a technical writer or UX writer in a dynamic, fast-paced software development environment.
- RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law._



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