Technical Delivery Senior Project Manager

**Role Purpose**:
As an IT Technical Snr. Project Manager you will work within a portfolio team aligned to the business area (e.g. Connectivity, Unified Communications, Networks, Home Broadband. Regulatory, Finance, etc.), the business stakeholders and the relevant IT functions (architecture, Platform Engineering, Release and Testing etc:). You will plan and manage delivery from demand and idea generation to go live and transition to IT operations. You will ensure on time, on budget delivery of prioritized business initiates enabled by IT.

You will manage assigned projects within the portfolio. You will manage high complexity projects with cross functional impact across a number of technical systems, domain areas, System Integrators and Third Parties. Projects will involve constrained resource teams and typically include significant business change /transformation. Managing senior business stakeholders is a key part of this role and it’s success.

Responsible for the end to end delivery of assigned projects starting from creation of the business case to the transition into IT operations ensuring delivery to the required standard of quality and within the specified constraints of time and cost. Compliance to the methodology as defined by Vodafone’s delivery governance is an integral part of the role.

Work collaboratively and constructively within UK IT and Digital teams to ensure delivery of the projects with assigned portfolios on time, on budget.
Manage the direction, priorities, scope and plan for the project delivery to realize maximum benefit for key stakeholders.

**What differentiates a Customer Facing Senior Project Manager?**:
Very solid technical understanding for key technology domains, like but not limited to
- MVNO (Mobile virtual network operator).
- IT Enterprise Application Upgrades, Database Upgrades, Infrastructure & OS Upgrades & Shadow IT & Oracle Application Stack.
- IT Provisioning experience (Oracle Communications ASAP)
- Oracle IT Stack and Amdocs Stack.
- Oracle Stack Applications (CRM & Order Management, Billing & Integration).
- Mobile Billing provisioning networks.
- Mobile Payment system.
- Technical change / transformation experience
- Experience of managing cross-cultural teams

**Key Accountabilities and Decision OwnershipKey Accountabilities and Decision Ownership**:

- **Vision, Planning and Control**:

- Communicates the High Level Vision for the project/ programme and the customers “desired” future state. Designs the delivery capability to deliver the programme
- Creates a detailed project/programme plan, using Transformational Flows, identifying the resources required, project interdependencies and critical path, including all the activities that the business need to do to prepare for new technical or business components identifying the projects within the Programme plan
- Create cost estimated for the business
- Ensure that all projects/programme work streams and project plans are integrated within the overall programme plan.
- Manage and control the performance of the project plan. Identify and embed measurable outcomes & critical success factors into the programme plan
- Formulate and manage stakeholder communications plans
- Plan & Manage the people utilisation, including recruitment, competency profiles and development for duration of the engagement
- Forecast and manage the resource supply and demand throughout the lifecycle of the project/programme (colleagues, technology, financial)
- **Organization & Leadership**:

- Clarifies the skills requirements of a project/program and builds a team capable of managing them.
- Manages the team in the successful delivery of the programme/project.
- Manages project planning and resourcing processes, balancing priorities
- Takes on a coaching and mentoring role, motivating others and boosting moral.
- Key influences within the customer environment during the lifecycle of the project/programme
- Initiate and influence relationships with and between key stakeholders, external and internal.
- Produce project/programme stakeholder map, conduct analysis to ensure stakeholder needs are understood and met.
- Support effective business change by building relationships with and between senior strategists, planners, designers, operations business partners and business change managers
- Work to improve relations and provide continuing support to open communications with and between stakeholders
- **Quality Assurance and Reporting**:

- Ensures quality assurance standards are applied across the programme & project work streams.
- Ensure suitable Programme & Project Status Reporting mechanisms are put in place
- Produce regular, ad hoc and exception reports in line with the agreed communications plan.
- Ensure timely and accurate reporting, covering aspects (Budget, Timelines and Quality) of scope, outcomes and performance against agreed critical success factors, KPIs and benefits tracking.
- Maintain accurate financial reports.