Conference Assistant

6 days ago

Cairo, Egypt International Data Group, Inc. Full time

Overview:
IDC is looking for a** Conference Assistant** to join our team. We are looking for a proactive individual to help drive registration and engagement for IDC's conferences and events across the Middle East. This role requires a combination of marketing acumen, sales tele-calling, and customer service skills to build and nurture relationships with attendees and potential leads, contributing to the success of our events.

Why IDC ?
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

This is a hybrid role, based in our Cairo, Egypt office.

**Responsibilities**:

- Proactively secure registrations through telephone follow-ups, keeping registration lists up-to-date and providing insightful reports on registrants' demographics, industries, and other key metrics. Track and analyze attendance trends to optimize outreach strategies, following IDC's guidelines.
- Do follow-up and reminder calls to registrants, answer inquiries, and provide event information in a professional and engaging manner.
- Build lasting relationships with attendees and prospects to foster loyalty and continued engagement with IDC events.
- Develop and maintain a well-organized and detailed contact database for IDC's
- Gather feedback from attendees to enhance the event experience, identifying opportunities to improve content, services, and attendee satisfaction in future events.
- Work closely with the marketing and events team to contribute ideas, develop strategies, and implement improvements based on attendee insights and feedback to support and elevate IDC's event goals.

Qualifications:

- Professional verbal communication skills in Arabic and English (Native Arabic Speaker)
- Understanding of marketing principles, including audience segmentation, lead generation, and engagement strategies to drive registration and attendance.
- Prior experience in a similar role in events or other fields (such as sales tele-calling, marketing support, or customer service) with a strong focus on relationship-building and lead generation.
- Proficient in internet research and Microsoft Excel for data entry and analysis, with strong organizational and multitasking abilities.
- Ability to work independently while collaborating effectively with the team, including the flexibility to occasionally attend events outside standard working hours.
- IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law._

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