HR Specialist

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: HR Specialist

Location: Cairo, Egypt

We are currently seeking to recruit a Human Resources Specialist for our office in Cairo, Egypt.

This position will work within the HR Team for Middle East and Africa providing HR consultation to managers and employees.

NCR has an established presence in Egypt and this role will work closely with site-based management to ensure that Employee/Labour Relations, Recruitment, Employee Development are effectively managed, helping to create a productive and engaging work environment where we can build success for the company.

This position is also responsible for executing company workforce initiatives as developed by the HR Strategic Business Partners, and Talent & Organizational Effectiveness, Workforce Planning and Total Rewards Strategies.

Key Areas of Responsibility
- Proactively executes the Employee/Labour Relations Strategy
- Handles escalated issues within HR Central that cannot be resolved by HR Representatives to employees and manages overall HR support. This includes all matters under the support of HR that are not resolved in Tier I.
- Consults, participates and where appropriate leads specific business aligned projects as defined by the business or HR leadership.
- Ensures statutory / employment law and company policy compliance in Egypt.
- Supports the deployment of corporate programs, e.g., Employee Engagement, Talent Management and Organizational Effectiveness
- Partners with managers and employees to drive the development and execution of employee performance improvement plans.
- Manages employee relations issues such as harassment, discrimination, or conflict in a manner that mitigates company risk and leads to successful resolution.
- Conducts investigations/inquiries as necessary.
- Coordinates with HR Strategic Business Partners in the execution of the people strategy for company workforce initiatives such as reductions in force, divestitures, mergers and acquisitions
- Drives engagement with the HR Central Contact Centre and identifies work processes to transition to HR Shared Services management.
- Retains awareness and applies knowledge of the local country/NCR environment.
- Provides consultative support and guidance to managers on implementation / execution of HR programs.
- Partners with team members throughout the HR organization (Centers of Excellence and HRBPs) to communicate and educate on HR policies, procedures, and compliance. Acts as primary point of contact for COEs identifying areas/topics of improvements, program implementation / execution.

Basic Requirements
- Bachelor’s degree in Human Resources, Management or some related field e.g., Employment Law.
- 4 years’ experience working as an HR Specialist in an operational role.
- Experience in Employee Relations, including grievance, disciplinary, dismissal etc
- Working knowledge of employment laws compliance requirements in Egypt
- Strong consultative skills
- Strong communication, negotiation & conflict resolution skills
- Demonstrated ability to collaborate with other departments to deliver successful outcomes to complex issues
- Strong vendor relationship management skills
- Focus on continuous improvement and business efficiencies
- Experience working on various HR programs/projects.
- Excellent knowledge of English language is a must.

Li-Hyb

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.