Talent Management Specialist

4 days ago


مصر, Egypt PepsiCo Full time

**Auto req ID**: 286167BR

**General**
- Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement.
- Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
- Manage escalation and take ownership for ultimate issue resolution.
- Ensure continuous and timely knowledge management platform update.

**TM Activities**
- Administer and activate end to end PEP people processes (ex: PMP).
- Administer and activate PEP surveys (ex: OHS, PEPL..etc).
- Administer and activate end to end local and global Reward & Recognition programs for FL, Staff & Management.
- Administer and activate local talent development and assessment programs (ex: functional academies).
- Administer employee onboarding surveys in coordination with key stakeholders.
- Administer company’s code of conduct trainings for PepsiCo’s population in assigned markets.
- Manage talent management invoicing process with external providers as per PepsiCo’s policy.
- Engage in Annual Operating Plan (AOP) Budgeting for talent management and payment tracking.

**Learning**
- Develop end to end training plan including target audience classification, location identification, and timeline setting in coordination with key stakeholders.
- Manage training program logistics, arrangements & execution including meeting room bookings, set up, catering..etc in coordination with LBS teams.
- Manage registration process and related reporting.
- Perform attendance data entry & analyze attendance reports.
- Conduct satisfaction survey, analyze & send satisfaction reports to key stakeholders.
- Manage learning provider relationships.
- Activate learning awareness campaigns to the target population per Wave.

**Qualifications/Requirements**:

- HR Shared Services process and SLA management
- Service management and ticket management system experience
- Process management and continuous improvement with a focus on optimization and productivity
- TM & Learning operations experience
- Technical / Functional Skills & Knowledge of HR Tools and Interface
- Very good English language skills

1-2 years of experience in Talent Management and Learning activation

**Relocation Eligible**: Not Applicable

**Job Type**: Regular



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