Fe Lead Service Owner
4 days ago
**About the role**:
- Ensure the timely and successful delivery of our solutions.
- Challenge existing models and procedures and work toward updating them to improve the speed of delivery
- Drive the continuous service improvement while constantly evaluating the customer perception of the service.
- Building and maintaining strong relationship with key stakeholders
- Front line with major customers when necessary
- Third Party Management
- Delivery Model Evolution
- Overall platform performance management
- Interlock with Product Owners for roadmap implementation
**About you**:
- Real leadership to lead transversal projects, action plans and processes
- Comfortable with complex organizations
- Results oriented and strong sensitivity to respect SLA
- Contract Management
- Ability to work under pressure
- Good interpersonal, team-build and leadership skills.
- Exemplary time management, organizational and communication skills
- Proactive, self-motivated and determined attitude
- Technical skills and production experience will be very appreciated
- Experienced in Cloud or IT Technologies
**Additional information**:
- French is a must
- At least 7 years of experience
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous
**Contract**:
Regular
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