Senior Quality Assurance Specialist

**Main Tasks**: - Conduct audits across all departments, including Customer Service, Sales, Customer Experience, Operations, and Back Office. - Ensure compliance with company policies, industry regulations, and quality benchmarks. - Identify process gaps, inefficiencies, and risks, recommending corrective actions and improvements. - Monitor the...

**Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...

**Key Responsibilities**: - Manage, mentor and motivate the QA team to achieve performance targets. - Conduct regular team meetings, performance reviews and training sessions. - Delegate tasks and monitor team progress, ensuring timely and effective quality assessments. - Develop, implement and maintain robust QA processes, policies and procedures. - Ensure...

**Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

**Job Title**: Senior Quality Control Engineer **Location**: Riyadh, Saudi Arabia **Company**: Taqa Arabia Company **About Taqa Arabia**: Taqa Arabia Company is a leading provider of energy and engineering solutions, dedicated to delivering high-quality projects with a strong focus on safety, innovation, and sustainability. We are currently seeking a highly...

Reviewing and analyzing system specifications. - Create logs to document testing phases and defects. - Report bugs and errors to development teams. - Help troubleshoot issues. - Conduct post-release/ post-implementation testing. - Work with cross-functional teams to ensure quality throughout the software development lifecycle. - Develop test cases, analyze...

Execute manual and automated tests to ensure the software meets both business and technical requirements. - Identify, document, and track defects and issues using tools such as **MS Azure DevOps**. - Use **Postman** or similar tools for **System Integration Testing**. - Collaborate with developers and stakeholders to understand requirements and provide...

Hiring Alert: QA Specialist (Arabic Speaker Preferred) Position Title: QA Specialist (Arabic Speaker Preferred) Location: Egypt, Jordan - Remote position Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Minimum 4 to 7 years of experience in software quality assurance or a related...

The Senior Software Specialist is responsible for designing, developing, and maintaining software solutions across various platforms and technologies. This role involves collaborating with cross-functional teams to implement solutions that meet business needs, leveraging both front-end and back-end technologies. The Senior Software Specialist will ensure...