Mea Associate Medical Information

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

**Accountabilities**
- Local/Regional Medical Information responsible for one or multiple products/TAs
- Handling medical enquiries received from different channels
- Oversight of functional projects/initiatives
- Manages occasional patient and HCP calls as necessary

**Responsibilities**

**Collaboration & Management**
- Supports Amgen partners operations, processes, systems and training
- Leads/contributes to local/regional Medical Information projects and initiatives as assigned
- Collaborates with cross-functional partners on shared goals and activities

**Resources & Planning**
- Maintains local content repositories
- Analyses Medical Information content needs & provides input to leadership and global/regional teams
- Adapts and maintains local/regional content per local/regional requirements
- Reports on trends/insights for assigned product(s)
- Identifies opportunities to increase business capability, efficiency and effectiveness

**Performance & Compliance**
- Responds to Medical enquiries in compliance with regulations and company SOPs/guidelines, including performing literature searches and timely triage of AE/PC
- Ensures that every medical information enquiry is adequately tracked and fully documented in Medical Information database
- Assisting in audit/inspection and ensuring preparedness
- Facilitates expanded access requests as appropriate
- Supports the delivery of exceptional customer service by efficiently managing medical enquiries, ensuring quality standards are maintained, and content is accurate, up to date, evidence-based and informative.
- Maintains and applies knowledge on regulations and codes affecting Medical Information
- Maintains and expands product and TA knowledge

**Qualifications**

**Minimum Requirements**
- Bachelor’s degree in Pharmacy or Life Sciences/healthcare-related field
- Minimum 1 year experience in a healthcare setting/pharmaceutical industry
- Advanced English language skills verbal and written

**Preferred Requirements**
- French Language is a plus
- Excellent verbal and written communication skills
- Strong attention to details
- Research and analytical skills
- Ability to handle multiple tasks and competing priorities
- Demonstrated time management skills
- Ability to work in a team environment and/or independently as needed
- Solid skills in conducting comprehensive literature searches and in critically appraising scientific literature
- Sound working knowledge of ethical, legal and regulatory guidelines and requirements applicable to medical affairs activities
- Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
- Proficient in Outlook, PowerPoint, Excel, Word software programs, CRM Databases

**What you can expect of us**

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.