Bilingual English + French Edi Analyst

2 weeks ago


Cairo, Egypt FlairsTech Full time

Cairo
- 3 years Experience
- Business Operations & Support Services Department

**About the job**:
**Requirements and responsibilities**

**Analyze EDI specifications**:
EDI Mapping of various X12, EDIFACT, XML, etc. transactions (850, 855, 810, 820, 812, 860, etc.)

Modify custom output programs from trading partner data

Develop new ANSI/X12 specifications for customers

Develop parse programs from customer files

Troubleshoot errors & collaborate with customers and partners to resolve issues

Troubleshoot existing maps and implementations

Troubleshoot EDI translation and communication tools

Troubleshoot integration with different ERP/WMS/E-Commerce systems

Log progress in project management tool weekly

Participate in daily and weekly scrums with technical team

Respond to customer inquiries in French and English

Design, document, and implement standardized usage procedures and customer service guidelines for remote software support

Build good working relationships internally and externally

Deploy and implement new projects on production servers

Estimate deadlines to complete projects and meet them to the best of your abilities

**Education and Experience Requirements**

1-3 years working with EDI transactions

College-level programming or math

Bilingual: French and English (speak/write)

Experience with SAP Business One, Microsoft NAV, Business Central, Microsoft F&O, NetSuite, Sage X3, Acumatica (asset)



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