Technical Support Specialist

1 week ago

القاهرة, Egypt Spectro Systems Full time

**Responsible for following projects Installation and POC with our partners.**:

- ** Ensures the regular & proper verification, performance, implementation for already exist and new projects.**:

- ** Conduct training sessions for partners/clients on newly installed hardware products.**:

- ** Validates system functionality by executing the operational checklist in order to ensure that each piece of equipment is working properly.**:

- ** Experience in engineering documents and technical submitting**:

- ** Collaborates with project manager in quote preparation and deliver detailed project plans and work breakdown.**:

- ** Create documentation for delivered projects and follow up with customers after installations.**:

- ** Conduct live demos to introduce hardware products to clients.**:

- ** Responsible for the software installation process for clients as per Company standards.**:

- ** Coach & lead partner’s hardware technicians**

**Job Requirements**:

- **
Fresh grads are welcomed to invite.**:

- ** Excellent English command.**:

- ** Flexibility with Work Conditions and Emergency Cases.**:

- ** Solid experience in problem analysis and resolution of software problems.**:

- ** Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.**:

- ** Strong written and verbal communication skills.**:

- ** The ability to establish rapport and motivate associates at all levels in an effective manner**:

- ** The ability to manage multiple tasks simultaneously.**:

- ** Strong computer skills and have the ability to effectively use Internet and Microsoft Office products including Outlook, Word, PowerPoint, and Excel.

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