Cash Applications Specialist

**Company Description**
At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.

As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.

As a Cash Applications Specialist, you will be responsible for the following key duties, in addition to any other reasonable duties that may be required:

- Process bank statements and update matching rules within the system when applicable.
- Input and process daily cash receipts from statements, cheques and credit cards.
- Performing standard cash allocations.
- Reconcile associated General Ledger.
- Reconcile SAP, bank postings and MCAS daily where appropriate.
- Action refund payments by appropriate method.
- Prepare bank reconciliations for all bank accounts controlled by the SSC.
- Investigation and resolution of all reconciling items identified in the reconciliation process.
- Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable.
- Prepare reporting on cash movements to assist cash-flow analysis where applicable.
- Preliminary Investigation and resolution of unidentified and unapplied payments.
- Allocation of such unallocated payments to appropriate systems.
- Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific).
- Liaison with internal and external customers.
- Resolution of queries from both internal and external customers.
- Preparation of reporting credit balances (SSC Specific).
- General duty of care to colleagues.
- Work collaboratively across teams/businesses.
- Act as a role model to others.
- Provide help and a buddy system to other members of the team depending upon your level (SSC Specific).

**Qualifications** Skills & Abilities**
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments, and key contacts.
- Proficient skills in Excel, Word, and Outlook are essential.
- Remain approachable under pressure.
- Knowledge and ability to use relevant internal systems.
- Act with integrity, tact, and diplomacy.
- Work as part of a team.
- Ability to complete a variety of related tasks.
- Proactively solve problems.
- Excellent Customer Service skills.
- Good time management skills.
- Ability to be flexible within the role.
- Excellent oral and written communication skills.

**Knowledge & Qualifications**
- Good knowledge and understanding of Cash Applications processes within a specific area of expertise.
- Queries & Allocations.
- Cash Processing and Reconciliation.
- Best practice in Cash Operations
- Familiar with SAP modules.
- AR background.

**Additional Information**

Our benefits include:

- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
- Broader impact: take up to four days per year to volunteer, with charity match funding available too.
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
- Time out: 21 days annual leave, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year.
- A comprehensive company funded private medical insurance with international coverage.
- A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more.
- Recognition for great work, with global awards and kudos programmes.
- As an international company, the chance to collaborate with teams around the world.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions