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Tx 2nd Line Support Specialist

2 weeks ago

مصر, Egypt Vodafone Full time

**What you’ll do**:
**Role purpose**:

- Planning all configuration changes, H/W expansions, and S/W upgrades for Fixed core nodes, DPI, DNS, and CDNs following change management guidelines
- Provisioning new fixed core network nodes, finalizing all acceptance requirements, and handover to operations team
- Manage end to end TX capacity planning for Fixed Core including DPI, DNS, and Cashing nodes
- Assure international capacity is designed to maintain the required availability & operating within the design KPIs
- Building highest technical skills
- Adequacy/compliance to company values

**Key accountabilities and decision ownership**
- Responsible for planning of fixed core network including international GWs, Core Routers, DPI, DNS, and CDNs
- Responsible for transforming core metrics to technical KPIs, calculating TX requirements for next fiscal year for Int’l links, Fixed Core ring links, DPI, DNS and CDNs
- Responsible for ordering TX (International, Fixed core ring) links and Core nodes according to core metrics
- Managing stakeholders across different departments for links ordering, activation & scheduling dates (Acquisition, Fixed Planning & Design, Operation teams)
- Follow up to ensure links and Fixed core nodes are activated and manage end-to-end any technical issues that might arise
- Achieve optimum service distribution over Int’l links & core ring with efficient utilization of CDN available solutions
- Calculate Int’l & Core ring resiliency requirements based on Services (MI, Enterprise & ADSL) considering CDN efficiencies
- Align & participate in services distribution over current & new CDN solutions for efficient use & best utilization impact over Core ring & Int’l (CDNs installation, Farm upgrade/backup)
- Regular monitoring for all Int’l, Fixed core ring, and core bundle links to assure performance within design KPI
- Maintaining up-to-date core nodes with the latest recommended software version
- Maintaining Fixed core nodes resiliency
- Planning S/W upgrades & configuration hardening triggered by security requirements

**Education**:
B.Sc. Degree in communication / electronics engineering
Work Experience:
Minimum of 3 years; post qualification experience preferably in an ISP environment.
Technical skills:

- BS in Electronics and Communication Engineering.
- 3 years’ experience in ISP or equivalent experience.
- Excellent computer skills.
- CCNA, CCNP, CCNP-SP is a MUST.
- CCIE-SP is a plus.
- Python knowledge is a plus.

Personal skills:
Analytical and interpersonal skills are essential; together with an ability to communicate effectively at all levels.
Special requirements:
A good command of written and spoken English is required.