Integration Engineer

2 weeks ago

مصر, Egypt Expleo Full time

Overview:
We are looking for a Solution Integration/ corporate operations technical expert to support our clients. In the perimeter of DelOps Team, the candiate will participate in the delivery (BUILD phase) & operations (RUN phase) to end customers.

**Responsibilities**:

- Build Phase Project:

- Install and configure the solution on hardware or VMware;
- Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements;
- Write some technical documentation;
- Review the customer acceptance plan documents and updated if needed;
- Assist the development and validation team during the project;
- Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks);
- Execute the acceptance test plan with the customers;
- Write the Operation and Maintenance Guide (OMG);
- RUN Phase Project:

- Technical support of Cloud, On-Premises, and Hybrid services
- Design and implement changes into the systems
- Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
- Provide technical guidance for new or evolution of services and for consolidated technical analyses
- Lead the optimization of service reliability, performance and security
- Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs
- Responsible for product and technical knowledge ramp-up of the Tier II Support team
- Participate in the definition of production requirements
- Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
- Participate at the preparation and review of technical product & customer specific documentation

Qualifications:
Bachelor degree in computer Science, Telecom, or any other related discipline.

Fluent English Speaker.

**Skills**:

- Unix systems - Has to have basic linux experience (at least 1 year using linux). Needs to know by hard basic linux commands (ps, netstat, rsync, netcat, umask).
- Shell or python or perl scripting programming - Needs to be able to read & understand basic shell scripts. Has to be autonomous in one of the 3 languages for linux tasks automation (bash, python, perl).

Desired Skills:

- Network - Understands IPv4 protocol (network size, broadcast, default gateway). Knows how packet routing works (able to configure static route or default gateway).
- SQL Language - Should be able to write SQL queries (SELECT, INSERT, UPDATE). Should be able to do table joins and filter out the necessary values.
- Apache and other webservers - Understands apache virtual hosts concept, is able to configure basic proxy setup and understand Directory/Location directives.
- Has experience with SSL certificates configuration and knows the difference between Basic/Mutual authentications.

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