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Release Management Analyst

2 weeks ago

مصر, Egypt PepsiCo Full time

Overview:
The purpose of the Release Management Analyst role is to support the planning, coordination, and execution of software and hardware releases, ensuring a smooth deployment process with mínimal disruptions to the production environment. The primary objective is to assist in delivering high-quality releases within scheduled timelines, facilitating the implementation of software updates, new features, and technical activities. The Release Management Analyst plays a crucial role in optimizing release processes, maintaining release documentation, and coordinating with cross-functional teams to ensure efficient release execution.

**Responsibilities**:

- Assist in the planning and scheduling of software and hardware releases, ensuring that release timelines and dependencies are identified and communicated effectively.
- Coordinate with development, operations, and technical teams to gather release requirements and ensure their alignment with organizational goals and objectives.
- Execute release activities, including package creation, deployment, and verification, adhering to established release management processes and best practices.
- Maintain accurate and up-to-date release documentation, including release plans, procedures, and post-release reports, to ensure traceability and compliance with SoX controls.
- Collaborate with stakeholders to identify and mitigate risks associated with releases, proactively addressing potential issues that may impact the release schedule or quality.
- Monitor release progress and provide regular updates to stakeholders, highlighting any deviations or areas requiring attention.
- Contribute to continuous improvement efforts by identifying opportunities to enhance release processes, tools, and methodologies, aiming for increased efficiency and effectiveness.
- Support the resolution of release-related incidents and problems, participating in post-release activities such as incident analysis, root cause identification, and implementing corrective actions.
- Foster effective communication and collaboration among cross-functional teams involved in the release process, promoting a culture of teamwork, accountability, and continuous learning.

Qualifications:

- 1 year of experience in collaborating with cross-functional teams in SAP projects: The ability to effectively communicate and collaborate with SAP functional teams, technical teams, and business stakeholders is important in ensuring smooth coordination and successful release management within the SAP environment.
- Strong communication skills: The ability to effectively communicate with technical and non-technical stakeholders, articulate release-related information, and collaborate with cross-functional teams.
- Detail-oriented and organized: A strong attention to detail, with the ability to handle multiple tasks, prioritize effectively, and maintain accurate release documentation.
- Analytical and problem-solving skills: The capability to analyze release-related issues, identify root causes, and propose solutions or improvements to ensure successful releases.
- Team player and collaboration: A willingness to work collaboratively with various teams, including development, operations, and business stakeholders, to achieve release objectives and address challenges.
- Adaptability and willingness to learn: The ability to quickly grasp new concepts, technologies, and processes, and a proactive approach to continuous learning and professional development.
- Time management and ability to work under pressure: Strong time management skills to meet release deadlines, manage competing priorities, and effectively handle the pressure of time-sensitive release activities.

**Preferred Qualifications (nice to have)**:

- Understanding of software development lifecycle (SDLC): Knowledge of the different phases of the SDLC and how they relate to release management, including requirements gathering, development, testing, and deployment.
- Basic understanding of SAP transport management system (TMS): Familiarity with SAP's TMS or similar transport management systems used for managing the movement of changes between different system landscapes.