Ipt Change and Release Manager

**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...

**About the role**: **Job Purpose**: Part of Multi-sourcing Service Integration MSI Center. Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams. For IPVPN & Enterprise Telephony Customers implement the simple and standard...

**What you’ll do**: **Role purpose**: Responsible for all release management activities across the IT department ensuring processes and automations are in place to ensure operations stability and no conflict between different releases. Accountable for all the agile release planning, assessment and prioritization across the IT domain. Defining the IT...

**About the role**: The B2GaaS is a fully managed telephony service solution, Orange is responsible to perform release& change management activities for service **Responsibilities**: Manage Release activities on B2GaaS infrastructure. Manage Release/change activities on B2GaaS for all B2GaaS customers. Review Release Notes (RN) published by Orange...

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

**About the role**: - Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...) - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s...

**Project** Description**: **Responsibilities**: Maintain the release schedule for projects and ensure alignment across key partners and stakeholders; Use your technical experience to interface between verification & development teams, Heads of Software, external partners and stakeholders; You need to learn the deep system dependencies continuously to...

The Role **Requirements**: **about you Skills / Qualifications**: - Excellent Knowledge of networking technologies at layer 2 and layer 3 of the OSI Model - Understanding of networking technology LAN, WAN, UCC - Cisco Call Manager Experience - Understanding of VOIP and IPT technology - Willing to work in 24x7 environment - Good interpersonal, communication...

**About the role**: **Job Responsibilities & Scope** - Troubleshoot, identify, and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify, and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...). - Document all troubleshooting and provide regular updates for all actions...

Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the service. - Leads the Change...