Regional Consultant, Digital Commons

Do you enjoy continuous learning, teamwork, and demonstrating to clients how their success fits into the big picture of their journal or institution? The Regional Consultant position is an ideal opportunity for a person skilled in Digital Commons and the needs of academia, and who is ready to take their customer success skills to the next level. To apply, please see below and submit your resume with cover letter stating your fit for the position. About the Team - Digital Commons is the leading hosted repository platform for the publication and dissemination of scholarly work. Our Consulting Services (CS) department fosters a diverse and collaborative environment that shares best practices and creates innovative solutions that fit our clients, not the other way around. From initial onboarding, we help clients to maximize the benefits of our services and realize their success with their objectives. About the Role Regional Consultants become deeply skilled in maintaining a close rapport with senior-level clients and building concrete, realistic measures of success that drive renewal. In close collaboration with the Consulting Services and Sales teams, the Regional Consultant helps clients to keep their objectives in focus, identify challenges and new sales opportunities, and demonstrate success to key stakeholders. Your Responsibilities - Manage post-implementation relationships with key customer stakeholders, Sales, and CS - Create and deliver presentations that engage key stakeholders and drive results - Create a strong base of references for prospective customers - Stay abreast of the national and international landscape of research universities and global competition drivers and share with Product and Marketing **Requirements**: - Deep familiarity with Digital Commons and Consulting Services protocols (mínimally 2 years of supporting clients with Digital Commons or relevant experience) - Superior collaboration skills with clients and with colleagues who are not direct reports - Demonstrated initiative in gray areas, e.g., to anticipate and solve problems using work experience, to attain new skills/resources on behalf of the client or team, etc. - Ability to independently create presentations and engage in sensitive correspondence with tact, discretion, and speed - Location: Egypt. Remote OK. Under normal circumstances, infrequent travel is a requirement of the position in order to attend trainings, deliver presentations, and assist at conferences or related activities. Work in a way that works for you We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive, multi-carrier health plan benefits Disability insurance Dependent Care and Commuter Spending Accounts Life and Accident Insurance Retirement Benefits (Salary Investment Plan/Employer Stock Purchase Plan) Modern Family Benefits, including adoption and surrogacy About Elsevier A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Join Elsevier Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing. - "Don’t meet every single_ - requirement? Studies_Please read our