Account Manager

5 days ago

مصر, Egypt Caduceus Lane Full time

Caduceus Lane is looking for a passionate Account Managers at our office in Egypt - Hurghada who will partner with and ensure the long-term success of our key partners. You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. **Responsibilities**: - Operate as the lead point of contact for any and all matters specific to your key accounts/customers. - Positively represent the company and influence discussions within relevant professional and trade organizations to shape company image and well-differentiated competitive profile. - Develop a trusted advisory relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Assist with high severity requests or issue escalations as needed. - Represent the company in a professional, credible and trustworthy manner at all times. - Implement relevant tactics to ensure that the company strategies and core business objectives are delivered. - Prepare, conduct and report best practice, business updates and account plans and understand the overall strategic and tactical requirements for the company. - Maintain a regular supply of relevant market intelligence, technical knowledge and professional information relating to the company portfolio to support the key customer groups, using both internal and external information sources. - Develop appropriate tactics to obtain a maximum commercial benefit for the company service range. Required Qualifications - Experienced Account Manager with minimum of 2 years' experience in account management, sales, and marketing. - Ability to take an account management approach to manage the assigned account (s) business - Ability to plan and manage the demands of a broad portfolio of services - A proven track record in commercializing products or/and services. - Ideally a university graduate, with possible further sales/marketing qualifications. Basic Qualification - Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level - Proven account management or other relevant experience - Ability to work in virtual teams and Matrix environment - Proven ability to manage multiple projects at a time while paying strict attention to detail - Team orientation and the ability to work closely with cross-functional partners. - Flexible "can do" attitude needed to thrive in a fast-growing company. - Demonstrated the ability to confidently interact with external experts - Self-motivation, innovator, and drive to ensure success - Self-accountability persuasiveness and competitiveness - Experience in delivering client-focused solutions based on customer needs - Excellent interpersonal, negotiation and communication skills - Excellent public speaker, with outstanding presentation skills - Demonstrate professional and ethical behavior. - Demonstrate role model behavior in line with the company Leadership Attributes and Core Values. Technical Qualities - Bachelor degree, university graduate (pharmaceutical experience is advantage) - Fluency in the English language is a must - IT literate with strong analytical skills

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